Free Delivery is valid on all UK orders over £54 (inc VAT) or £45 (exc VAT) and is applied automatically at the online checkout to qualifying orders.
What's more, you can also claim free delivery on all UK orders over £54* placed through our Contact Centre! Simply give us a call on 0345 100 1122 between 8am - 8pm Monday to Friday* or 10am - 4pm Saturday and Sunday to place your order and ask your agent for more details.
Don't forget, you can get free delivery multiple times during the qualifying period. However, all orders must reach our £54 minimum spend limit incl. VAT.
We will advise of your expected delivery dates when you checkout, however, please allow 1-2 working days for despatch and delivery. Please note if an order contains a hazardous product, this may add an additional day to the delivery time.
We use a range of couriers to deliver your orders. We select the most appropriate courier based on the value, size, weight and type of products within your order. The couriers we use include Royal Mail, DHL, TNT and DPD.
If you need your order quicker, you can still choose from our usual range of same day despatch delivery options. Simply place your order before 4pm (Monday - Friday) for same day despatch with TNT and DPD courier and all other delivery options, the delivery price will be confirmed at the checkout.
The options available include:
1st Class Uninsured
Delivery usually next working day.
Delivery usually next working day. Signature Service.
DPD Next Day
Delivery by courier, usually next working day by 9pm. Customer will receive a text/email when the order will be delivered.
Delivery by courier, usually next working day by 9pm. Carrier able to take chemicals. Signature Service.
Delivery usually next working day by 4pm. Signature Service
Delivery by courier, usually next working day by 6pm. Carrier able to take chemicals. Signature Service
Delivery usually next working day by 9pm. Signature Service
For full details of all our delivery services please click here
The required £45 (exc VAT) or £54 (inc VAT) minimum spend limit applies to product cost only and excludes postage.
Free delivery applies to UK (including Jersey and Guernsey) orders only and excludes Eire.
Free delivery applies to orders placed online at www.cooksongold.com and through our Contact Centre only.
On Free delivery orders, Cooksongold will select the most appropriate delivery method for each parcel.
* 8am - 8pm contact centre hours do not apply on bank holidays where we are open 10am - 4pm
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© 2023 Cookson Precious Metals Ltd. VAT Registration No. GB161 8062 21. Registered in England no. 2775187. Registered Office: 59-83 Vittoria Street, Birmingham, B1 3NZ
Tel: 0345 100 1122 or 0121 200 2120 Fax: 0121 212 6456