IMPORTANT DELIVERY UPDATES | EU Customers | US Customers

We deliver worldwide!
We can deliver to over 70 countries worldwide! We offer cost-effective international delivery to Europe and the rest of the world using a variety of different carrier partners.
Simply order before 5pm (BST /GMT) for same day despatch on your order. Learn more about our international delivery offering below.
We deliver to all EU/EEA countries. Delivery methods available include standard delivery and express courier options such as DHL and DPD.
| EU Delivery Options | |
| Standard Delivery* | from 4-15 Working Days |
| Courier Delivery* | from 4-7 Working Days |
We offer a range of delivery methods including standard delivery and express courier options such as DHL and DPD.
| Rest of the world Delivery | |
| Standard Delivery* | from 5-15 Working Days |
| Courier Delivery* | from 3 Working Days |
Please note some delivery options may not be available due to the contents, value or weight of the items in your basket. Hazardous goods are only available for delivery to Ireland and not to other international destinations.
We quote expected shipping times in the checkout however this does not take into account possible delays if your parcel is held up in customs.
We would ask you to allow 21 days from order to receive your item(s), prior to further investigation.
From 1 July 2026, the European Union will introduce a temporary customs duty on many imports valued at €150 or less.
A €3 customs charge will apply for each product group*. These charges are not collected at checkout. In most cases, your courier will contact you to collect any applicable charges before your order is delivered.
This temporary customs charge does not apply to eligible B2B orders where a valid EORI number is supplied.
*A product group is determined by the item's customs classification and country of origin. For example, an order containing an Italian-made necklace and a UK-made blow torch would incur €6 (€3 per product group). Two Italian-made necklaces would incur €3.
On goods and orders under €150 we charge VAT in our checkout. This should lead to a smoother transition through the border. Please note the above temporary charge will apply. Other charges and carrier fees may also apply.
For goods and orders over €150, you will not be charged VAT on your order at checkout. However you may be charged, duties, VAT and charges by customs or by the carrier in your country. The temporary charge noted above does not apply to orders over €150.
You are responsible for paying any duties, taxes or additional costs levied on your product at the time of importation, and for paying those costs. Please be aware that in the event of refusal to pay local taxes, we will not be able to refund your order until the goods have arrived back with us.

Under €150
VAT - Collected by Cooksongold
Duties - Temporary €3 customs duty may apply
Other Courier may collect additional charges (for which you are liable)
.....
Over €150
VAT - Not charged by Cooksongold - Courier Collects
Duties - Courier Collects Duties
Other Courier may collect additional charges (for which you are liable)
If you are a business you may need an Economic Operators Registration and Identification Number (EORI) number. By providing us your EORI number, we can ensure your order is identifed as a B2B order. You can register yours with us via Your Account settings online or call us +44 121 200 2120 so we can update your account with this information.
Please call us on +44 121 200 2120 or email us at info@cooksongold.com if you have any questions on returns or faulty goods.
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More ways to get in touch with Cooksongold.
The Bench AccessibilityWe ship to over 70 countries! With fast, cost effective delivery methods. More Info.
© 2026 Cookson Precious Metals Ltd. VAT Registration No. GB161 8062 21. Registered in England no. 2775187. Registered Office: 59-83 Vittoria Street, Birmingham, B1 3NZ
Tel: 0345 100 1122 or 0121 200 2120 Fax: 0121 212 6456