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Delivery and Service Update

Easter Delivery and Customer Service Update 2025

As it is the Easter holiday, our offices and despatch centre will be closed.
 

Despatching Orders

Any orders placed from 5 PM Thursday 17th - Monday 21st April will be despatched from Tuesday 22nd April 2025. Please take a note of your despatch date as you checkout
 

Customer Service

Our contact centre will be open on Saturday 30th March and Monday 1st April from 10 AM - 4 PM to take calls, live chat and emails queries. The contact centre will be closed on Good Friday and Easter Sunday.

  • Friday 18th - CLOSED
  • Saturday 19th - 10 AM - 4 PM
  • Sunday 20th - CLOSED
  • Monday 21st April - 10 AM - 4 PM
     

Placing Orders

You will still be able to place orders online all weekend. Our contact centre will be open to take orders on Saturday and Monday as mentioned above.
 

Stores

Our stores will be closed from Thursday 17th March and reopen on Tuesday 22nd April.

 
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© 2025 Cookson Precious Metals Ltd. VAT Registration No. GB161 8062 21. Registered in England no. 2775187. Registered Office: 59-83 Vittoria Street, Birmingham, B1 3NZ
Tel: 0345 100 1122 or 0121 200 2120 Fax: 0121 212 6456