0345 100 1122

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UK delivery options

First class post starts from £3.00

Recorded delivery starts from £4.30

Next day delivery starts from £7.50

Hazardous goods starts from £10.77

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International Delivery Options

International Standard starts from €7.06

International Tracked starts from €9.00

DPD starts from €15.33

DHL International starts from €17.18

TNT International starts from €20.64

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ORDERING IS EASY IN JUST 3 STEPS

1. Add items to your basket
Browse our site and click add to basket when you have found what you want to order
2. Easy checkout
When you reach checkout, choose the delivery method that suits you.
3. Fast delivery
Once you've placed your order, we'll send you a confirmation email and order summary.

Reasons to choose us

  • Fast, cost effective delivery methods ensure your order is delivered quickly and safely!
  • Orders are despatched Monday - Friday, on orders placed before 5pm
  • Delivery prices start from £3.00 via Royal Mail, DPD, DHL and TNT
  • We offer an extensive range of jewellery making supplies, with thousands of products available to order
  • We stock over 100 top brands including Dremel, Art Clay Silver, Durston, PMC and Vallorbe
  • We offer FREE Click & Collect, order online and collect in store (Birmingham and London)
  • Easy and secure payment methods with Visa, Mastercard and PayPal

Delivery FAQs

How do you calculate your postage costs?

Postage charges will vary depending on the weight and value of your goods, our online shopping basket always clearly displays the relevant postage options and costs for your current basket.

Our postage costs start from...

First class post start from £3.00

Recorded delivery start from £4.30

Next day delivery start from £7.50

Hazardous goods starts from £10.77

*Prices correct as of June 2021. Please note that these prices are to be used as a guide only and may vary due to the weight and value of your parcel.

Do you accept International Orders ?

Cooksongold.com welcomes orders from all over the world, and currently deals with customers in over 70 countries. To view more information on our international delivery offering click here.

Can I order on-line and collect in store?

You can now Click & Collect from our stores in Birmingham Jewellery Quarter or Hatton Garden in London.

  • Step 1:
    As you checkout simply select COLLECT in the delivery method box
  • Step 2:
    Select which counter you want to collect from and a pick up time
  • Step 3:
    Your order will be ready to collect in as little as 1 hour

Click for store directions and opening times

How do I return items?

We want you to shop at Cooksongold with complete confidence. So, if you buy something from us and you're not 100% satisfied or it is faulty, you can return it for up to 180 Days* - just visit our Returns Page for instructions on how to get your FREE Royal Mail return label. Royal Mail can even offer printerless returns in select locations, or for an additional charge, you can arrange a return to be collected from your address.

Exclusions apply - see returns page for more details.

When will my order be despatched?

We are now able to offer same day despatch for orders placed up to 5pm. Please note that this will only apply to orders to UK addresses.

Please note some delivery options may not be available due to the contents, value or weight of the items in your basket.

Will my Free Delivery order be despatched same day?

We will endeavour to get all orders out as soon as possible however Free Delivery orders may not be despatched on the same day. All Free Delivery orders may take anywhere between 2-4 working days to be delivered. For quick and immediate delivery it is advised that customers opt for a next day delivery option.

Delivery policy

Find further information on our delivery policy here.

 
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International Stores

We ship to over 70 countries! With fast, cost effective delivery methods. More Info.

© 2024 Cookson Precious Metals Ltd. VAT Registration No. GB161 8062 21. Registered in England no. 2775187. Registered Office: 59-83 Vittoria Street, Birmingham, B1 3NZ
Tel: 0345 100 1122 or 0121 200 2120 Fax: 0121 212 6456