Testimonials
The testimonials section on cooksongold exists for our customers to share their experiences.. We do not edit or alter your testimonials; the comments you see on this section are completely authentic representations of our customers' opinions.
Great job cookson team
Love the new website its great, placed my first order this morning. Search worked much better and found what I needed much quicker and easier. Great job cookson team! LouI've been dealing with Cookson's for more years than I care to admit - before websites existed - and can firmly state that their services and products are second to none. I have never had any reason to buy my silver sheet and wire or findings from anyone else. When I opened the new website, I was filled with trepidation, but it is simple to use and navigate even to this dinosaur!! Well done to all the team. Susan Montgomerie, designer and maker, Ayrshire
New Website
logged on this afternoon and was taken back by the change. However, it looks really good, navigation easier, clear layout Great ! charlene kuyeThanks Cooksongold
I was in desperate need of some silver wire to complete my latest project and thanks to Cookson's guarantee of despatching goods the same day, if ordered before 3pm, I received my order the next day and was able to complete my work! Also I find their website easy to use and and whenever I have a query, their customer service team were always happy to help! Janet McDonaldAdam Hunter
To add to the long list of complimentary comments, I just have to praise the quick and effecient efforts of Adam dealing with order issue. Very kind, courteous and professional as per the Cookson's norm. Janice YoungThank you
Thank you very much for taking the time to contact me. It is much appreciated, and as I said to a friend earlier today, I certainly can't fault Cookson's for customer service! Miss Rimmer, Jewellery Designer, MerseysideSusan, Lands End, Cornwall
..and so I expect orders to take a little longer; ordered in the morning and with me the very next day..Thank you. (And for the surprise Easter eggs, nice touch)! Susan Heritage-TilleyStudent
I ordered online yesterday and the parcel arrived this morning in excellent order. This is always the case when I order from your superb website. Just once there was a slight problem: a short phone call, a friendly helpful person and everything was resolved in the next morning's post. Thanks for your products and service. David ButlerThank you for the quick and efficient service
Thank you for the quick and efficient service as my goods arrived today. The parcel was very well packed and secure, the service I have received from Cookson's over the last four years has always been first class. When I have needed to speak to your staff they have been friendly and very helpful. Georgina, Jewellery Student, NorfolkWell Done!
I have just been through the tool category of your web- shop, and I am really pleased that you have described how to use each item. The result of which means that I have ordered 14 items ! Mrs J Coles, Jewellery Studentfor exclusive offers & advice
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© 2025 Cookson Precious Metals Ltd. VAT Registration No. GB161 8062 21. Registered in England no. 2775187. Registered Office: 59-83 Vittoria Street, Birmingham, B1 3NZ
Tel: 0345 100 1122 or 0121 200 2120 Fax: 0121 212 6456