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Returns Policy

Cooksongold Returns Policy At Cookson Gold, we are committed to selling high-quality products that we hope you enjoy using and working with, but we also know that for one reason or another there may be a time where you will need to return or exchange something that you have bought from us. What we recommend you to do initially when receiving your goods is to check them carefully before using them.

Please return any products to: The Returns Department, Cookson Precious Metals, 59 - 83 Vittoria Street, Birmingham, B1 3NZ.

You can download a Returns Form below;

Goods up to 3kg and under £100 in value (PDF)

Goods up to 10kg and £101 - £500 in value (PDF)

Returned goods will be credited if returned in their original condition, and with a completed Returns Form. For special order items, such as bespoke cut bullion, please see below.

Goods accepted for return will be credited at the price on the date of invoice.

We will only refund return postage for goods not required if returned in less than 30 days. If the prepaid postage option is used and the return is over 30 days, we will deduct the cost from your refund. If you are returning an item due to a fault of ours, we will always refund postage charges but would ask that we choose the postage method.

If you request a refund, this will be normally processed within one working week.

Exchanging an item If you are returning an item within 30 days and would like an exchange, then please be aware that a credit will be raised on the returned item. A new order will then be raised for the new product. If you pay for your orders using a credit or debit card, then we will contact you for payment. If you request an exchange, as the item was received faulty, then this is normally processed within one working week.

Please contact our Sales office on 0345 100 1122 if you require an exchange, alternatively you can clickhere to e-mail our Sales office.

Cancelling an order within 30 days You may cancel stocked orders by giving us notice of cancellation within 30 days of the date of ordering, for manufactured orders please contact us. Such notice may be given by mail, fax or email (all contact details can be found at the bottom of this page). If you are cancelling because of a problem with the goods, please notify us of the problem at the time of cancellation by calling us on 0345 100 1122.

Special order items

We regret to advise that some special order items including some cut bullion will not be accepted for return. Please call us on 0345 100 1122 to discuss this further.

Item sent incorrectly If items have been sent incorrectly, please can you contact our customer service team on either
0345 100 1122 or email at birmingham.sales@cooksongold.com. We will then advise on the next step to take and endeavour for the correct item to be dispatched the same day you notify us.

Item is faulty or has developed a fault For items that have been received faulty/ developed a fault, in the first instance, please can you contact our customer service team on either 0345 100 1122 or email  birmingham.sales@cooksongold.com. We will then advise the next steps you need to take. This will depend on the item and when this was purchased as it may have to go back to our supplier for testing.

Return of items more than 30 days old If you want to return items that were bought more than 30 days ago, we may still accept the item but there may be an administrative charge and exclusions do apply, e.g. if the bullion has been cut to some requirements. However, please call our customer service team on 0345 100 1122 or birmingham.sales@cooksongold.com

Company Details


Cookson Precious Metals Ltd,
59-83 Vittoria Street,
B1 3NZ

Company Registration No. 2775187 (England)

VAT Registration No. GB662 8580 08

Cookson Recycled Gold

Cookson recycled gold has been recycled back via a traceable process into fine gold. The feed material for it comes in the form of scrap from market sectors such as the jewellery, giftware, medical and electronics industries.

When you buy recycled gold from Cookson Precious Metals you're purchasing a 100% recycled gold with none of the associated human or environmental problems that can sometimes be associated with mining. You're also buying gold whose origins will appeal to your customers - in an increasingly eco-aware marketplace.

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Click to see larger view


Silver Solder Paste 10g Easy, Syringe

Item No: PAT 021


In Stock

Cooksongold's easy silver solder paste is assay quality, ready fluxed and comes in a 10g solder paste syringe. This silver solder paste syringe is quick and easy to use, making it extremely con...

Full product details

  • Best Seller

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Frequently Purchased Together


Silver Solder Paste 10g Easy, Sy...

£14.99 each

Soldering Sheet 300 X 300 X 9mm

£6.95 each

Borax Dish

£4.00 each

Total Price

£25.94 exc. VAT

Add all

Prices for precious metal products are an estimate only and can vary slightly depending upon the metal price, the actual weight and the cutting tolerances which we are able to achieve.

Frequently Purchased Together


Silver Solder Paste 10g Easy, Sy...

£14.99 each

Soldering Sheet 300 X 300 X 9mm

£6.95 each

Borax Dish

£4.00 each

Total Price

£25.94 exc. VAT

Add all

130 Customer Reviews

20 Oct 2020 - by Susan

makes small solder joints easy.

12 Oct 2020 - by Melanie

perfect for the job. great product

1 Oct 2020 - by Gillian

Excellent service, fast delivery.

26 Sep 2020 - by Kate

The needle gets clogged and there is no cap. So I took it off and used an applicator so I could put the cap back on. Otherwise very handy.

21 Sep 2020 - by Mikael

The very great product for precise soldering in electronics

Click here

to see all 130 reviews


16 Nov 2015 - by Oliver Bell

Brilliant stuff

Started out making silver bangles and rings as a hobby nearly a year ago and had mixed results with wire solder. Finally bit the bullet and ordered a 10g syringe and it really has changed the way i solder. Its much more precise in my hands than strip or wire solder, neater, so much less fliddly and has given me much more confidence to attempt more intricate soldering with my basic old hand torch.Glad I started with wire solder as it did teach me a lot about the mechanics of soldering silver but this stuff just makes the whole process faster and stress-free. Cant recommend it enough.

11 Feb 2015 - by Cathy Wooler

confidence in a syringe

I love using this solder, it worked well on my copper stack rings, flows quickly and easily, even though only 10g in the syringe, it lasts for aagggeeeesssss, less is more it would seem.Very pleased will next be getting medium and hard solder for my multi level projects.

29 Nov 2014 - by Timea Sebestyen

Does the job

It flows well, it does the job.But failed at practicality for me as the paste keeps flowing through the syringe after use so had to remove it or I would have ended up with wasting the paste.

24 Oct 2014 - by Sharon Cahill


had a go with this paste from a friend te other day so easy to use and no fluxing thats next on my list.

28 Apr 2014 - by Kevin Haine

chain soldering made easy

Just tried the Easy Silver Solder Paste, 10g Syringe why haven't I tried it before now it is brilliant! makes soldering chains easy as if you had glued the joint


CORONAVIRUS DELIVERY UPDATE - Our logistics operation are working hard to maintain service levels. Please note some parcels, including those ordering from outside the UK, may take longer to be delivered than the time frames stated here. For latest updates on our service click here.

UK Mainland
1st Class* 1-2 Working Days
Next Day Delivery* Available on orders up to 4pm Mon-Thu (selected couriers only)
Weekend Delivery* Currently Unavailable
Click and Collect Order to Birmingham or London Stores in as little as 1 hour
Eire / Ireland
Eire International Delivery* 3-6 Working Days
Courier Delivery* from 2-3 Working Days
EU countries
Standard Airmail Delivery* 3-10 Working Days
Courier Delivery* from 2-3 Working Days
Rest of the World
Standard Airmail Delivery* 5-10 Working Days
Courier Delivery* from 3 Working Days

* All delivery timescales are estimates only. Some delivery services may not be available in your area or for selected products or baskets. Accurate delivery services and prices will be presented on checkout

Returns Information

We want you to shop at Cooksongold with complete confidence. So, if you buy something from us and you're not 100% satisfied or it is faulty, you can return it for up to 180 Days* - just visit our Returns Page and download the appropriate form. Remember - all returns are FREE.

Exclusions apply - see returns page for more details.


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© 2020 Cookson Precious Metals Ltd. VAT Registration No. GB161 8062 21. Registered in England no. 2775187. Registered Office: 59-83 Vittoria Street, Birmingham, B1 3NZ
Tel: 0345 100 1122 or 0121 200 2120 Fax: 0121 212 6456