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Returns Policy

Cooksongold Returns Policy At Cookson Gold, we are committed to selling high-quality products that we hope you enjoy using and working with, but we also know that for one reason or another there may be a time where you will need to return or exchange something that you have bought from us. What we recommend you to do initially when receiving your goods is to check them carefully before using them.

Please return any products to: The Returns Department, Cookson Precious Metals, 59 - 83 Vittoria Street, Birmingham, B1 3NZ.

You can download a Returns Form below;

Goods up to 3kg and under £100 in value (PDF)

Goods up to 10kg and £101 - £500 in value (PDF)

Returned goods will be credited if returned in their original condition, and with a completed Returns Form. For special order items, such as bespoke cut bullion, please see below.

Goods accepted for return will be credited at the price on the date of invoice.

We will only refund return postage for goods not required if returned in less than 30 days. If the prepaid postage option is used and the return is over 30 days, we will deduct the cost from your refund. If you are returning an item due to a fault of ours, we will always refund postage charges but would ask that we choose the postage method.

If you request a refund, this will be normally processed within one working week.

Exchanging an item If you are returning an item within 30 days and would like an exchange, then please be aware that a credit will be raised on the returned item. A new order will then be raised for the new product. If you pay for your orders using a credit or debit card, then we will contact you for payment. If you request an exchange, as the item was received faulty, then this is normally processed within one working week.

Please contact our Sales office on 0345 100 1122 if you require an exchange, alternatively you can clickhere to e-mail our Sales office.

Cancelling an order within 30 days You may cancel stocked orders by giving us notice of cancellation within 30 days of the date of ordering, for manufactured orders please contact us. Such notice may be given by mail, fax or email (all contact details can be found at the bottom of this page). If you are cancelling because of a problem with the goods, please notify us of the problem at the time of cancellation by calling us on 0345 100 1122.

Special order items

We regret to advise that some special order items including some cut bullion will not be accepted for return. Please call us on 0345 100 1122 to discuss this further.

Item sent incorrectly If items have been sent incorrectly, please can you contact our customer service team on either
0345 100 1122 or email at birmingham.sales@cooksongold.com. We will then advise on the next step to take and endeavour for the correct item to be dispatched the same day you notify us.

Item is faulty or has developed a fault For items that have been received faulty/ developed a fault, in the first instance, please can you contact our customer service team on either 0345 100 1122 or email  birmingham.sales@cooksongold.com. We will then advise the next steps you need to take. This will depend on the item and when this was purchased as it may have to go back to our supplier for testing.

Return of items more than 30 days old If you want to return items that were bought more than 30 days ago, we may still accept the item but there may be an administrative charge and exclusions do apply, e.g. if the bullion has been cut to some requirements. However, please call our customer service team on 0345 100 1122 or birmingham.sales@cooksongold.com

Company Details


Cookson Precious Metals Ltd,
59-83 Vittoria Street,
B1 3NZ

Company Registration No. 2775187 (England)

VAT Registration No. GB662 8580 08

Cookson Recycled Gold

Cookson recycled gold has been recycled back via a traceable process into fine gold. The feed material for it comes in the form of scrap from market sectors such as the jewellery, giftware, medical and electronics industries.

When you buy recycled gold from Cookson Precious Metals you're purchasing a 100% recycled gold with none of the associated human or environmental problems that can sometimes be associated with mining. You're also buying gold whose origins will appeal to your customers - in an increasingly eco-aware marketplace.

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Click to see larger view


Sterling Silver Sheet 0.50mm Fully Annealed

Item No: CSA 050

Other thickness

In Stock


  • Sterling Silver 925 sheet
  • Sheet is supplied fully annealed (soft)
  • Custom cut to your exact specifications
  • Satin brushed finish, defect free flat surface
  • Coated with a low tack protective film

Full product details

  • Best Seller

Free Returns

Multibuy Discounts Available

Prices for precious metal products are an estimate only and can vary slightly depending upon the metal price, the actual weight and the cutting tolerances which we are able to achieve.

47 Customer Reviews

19 Sep 2019 - by Dora

good quality, perfect! 👍

17 Sep 2019 - by Susan

Great for earrings and lightweight necklaces or jointed bracelets. Strong and easily polished.

12 Sep 2019 - by Jean

As required..piece being tumbled as we speak

11 Sep 2019 - by Eleanor

Great product and service

3 Sep 2019 - by Gilly

Perfect for outside of bezel.

Click here

to see all 47 reviews

29 Apr 2014 - by Ben sian Williamson


This thickness is ideal for so many projects. I find myself using it more for making wishbox pendants. Fab service from Cookson Gold as always

38 out of 39 people found this review useful

Did you find this review useful? Yes / No

8 Oct 2013 - by Lydia Niziblian

Extremely useful

This thickness is perfect for bezel backs & great for reticulation I also use this to make layered pieces. Always cut perfectly to size.

28 out of 28 people found this review useful

Did you find this review useful? Yes / No

18 Feb 2011 - by Barbara Walshe

0.50mm is a really useful thickness for many silver projects, especially for the smaller items, bein gvery light and wearable.It arrived very promptly, cut to the exact size I needed, very impressed all round.

42 out of 42 people found this review useful

Did you find this review useful? Yes / No

21 Feb 2010 - by Amber Ayub

At the moment Im gem setting and find this thickness ideal for use on the backing.

54 out of 54 people found this review useful

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31 Oct 2008 - by Wesley Sharp

perfect cut and safely packed

Well what can you say other than neatly cut to size and safely packed. Both sides have a thin blue plastic to protect it from scratches and usually arrives in strong cardboard to prevent bending while in the post.

52 out of 54 people found this review useful

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UK Mainland
1st Class* 1-2 Working Days
Next Day Delivery* Available on orders up to 6pm Mon-Thu (selected couriers only)
Saturday TNT Delivery* Available on orders up to 5pm Friday
Click and Collect Available in as little as 1 hour to our Birmingham and London Stores
Eire / Ireland
Eire International Delivery* 3-6 Working Days
Courier Delivery* from 2-3 Working Days
EU countries
Standard Airmail Delivery* 3-10 Working Days
Courier Delivery* from 2-3 Working Days
Rest of the World
Standard Airmail Delivery* 5-10 Working Days
Courier Delivery* from 3 Working Days

All delivery timescales are estimates only. We aim to despatch all orders placed before 5:00pm Monday - Friday the same day unless otherwise stated. All other orders will be despatch the next working day.

*Some delivery services may not be available in your area or for selected products or baskets. Accurate delivery services and prices will be presented on checkout

Returns Information

We want to ensure you can shop at Cooksongold with complete confidence, which is why we offer FREE returns on most items if returned within 30 days.

For complete returns information and instructions, please click here.


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© 2019 Cookson Precious Metals Ltd. VAT Registration No. GB161 8062 21. Registered in England no. 2775187. Registered Office: 59-83 Vittoria Street, Birmingham, B1 3NZ
Tel: 0345 100 1122 or 0121 200 2120 Fax: 0121 212 6456