Hazardous Goods!

NOTE: Unfortunately the item you've tried to add to your basket, is not eligible for delivery outside the UK. This item has not been added to your basket.

Returns Policy

Cooksongold Returns Policy At Cookson Gold, we are committed to selling high-quality products that we hope you enjoy using and working with, but we also know that for one reason or another there may be a time where you will need to return or exchange something that you have bought from us. What we recommend you to do initially when receiving your goods is to check them carefully before using them.

Please return any products to: The Returns Department, Cookson Precious Metals, 59 - 83 Vittoria Street, Birmingham, B1 3NZ.

You can download a Returns Form below;

Goods up to 3kg and under £100 in value (PDF)

Goods up to 10kg and £101 - £500 in value (PDF)

Returned goods will be credited if returned in their original condition, and with a completed Returns Form. For special order items, such as bespoke cut bullion, please see below.

Goods accepted for return will be credited at the price on the date of invoice.

We will only refund return postage for goods not required if returned in less than 30 days. If the prepaid postage option is used and the return is over 30 days, we will deduct the cost from your refund. If you are returning an item due to a fault of ours, we will always refund postage charges but would ask that we choose the postage method.

If you request a refund, this will be normally processed within one working week.

Exchanging an item If you are returning an item within 30 days and would like an exchange, then please be aware that a credit will be raised on the returned item. A new order will then be raised for the new product. If you pay for your orders using a credit or debit card, then we will contact you for payment. If you request an exchange, as the item was received faulty, then this is normally processed within one working week.

Please contact our Sales office on 0345 100 1122 if you require an exchange, alternatively you can clickhere to e-mail our Sales office.

Cancelling an order within 30 days You may cancel stocked orders by giving us notice of cancellation within 30 days of the date of ordering, for manufactured orders please contact us. Such notice may be given by mail, fax or email (all contact details can be found at the bottom of this page). If you are cancelling because of a problem with the goods, please notify us of the problem at the time of cancellation by calling us on 0345 100 1122.

Special order items

We regret to advise that some special order items including some cut bullion will not be accepted for return. Please call us on 0345 100 1122 to discuss this further.

Item sent incorrectly If items have been sent incorrectly, please can you contact our customer service team on either
0345 100 1122 or email at birmingham.sales@cooksongold.com. We will then advise on the next step to take and endeavour for the correct item to be dispatched the same day you notify us.

Item is faulty or has developed a fault For items that have been received faulty/ developed a fault, in the first instance, please can you contact our customer service team on either 0345 100 1122 or email  birmingham.sales@cooksongold.com. We will then advise the next steps you need to take. This will depend on the item and when this was purchased as it may have to go back to our supplier for testing.

Return of items more than 30 days old If you want to return items that were bought more than 30 days ago, we may still accept the item but there may be an administrative charge and exclusions do apply, e.g. if the bullion has been cut to some requirements. However, please call our customer service team on 0345 100 1122 or birmingham.sales@cooksongold.com

Company Details

Address:

Cookson Precious Metals Ltd,
59-83 Vittoria Street,
Birmingham,
B1 3NZ

Company Registration No. 2775187 (England)

VAT Registration No. GB662 8580 08

Cookson Recycled Gold

Cookson recycled gold has been recycled back via a traceable process into fine gold. The feed material for it comes in the form of scrap from market sectors such as the jewellery, giftware, medical and electronics industries.

When you buy recycled gold from Cookson Precious Metals you're purchasing a 100% recycled gold with none of the associated human or environmental problems that can sometimes be associated with mining. You're also buying gold whose origins will appeal to your customers - in an increasingly eco-aware marketplace.

  • Click to see larger view
  • Click to see larger view
  • Click to see larger view
Click to see larger view Click to see larger view Click to see larger view

Share

Dremel Versatip Butane 6 In 1 Hand Torch

Item No: 999 7702

Options

In Stock

The Dremel Versatip is a portable and highly versatile tool which can be used in six different ways - including soldering, melting, hot cutting, welding, shrink wrapping and woodburning (pyrogr...

Full product details

Free Returns

Prices for precious metal products are an estimate only and can vary slightly depending upon the metal price, the actual weight and the cutting tolerances which we are able to achieve.

3 Customer Reviews

26 Jul 2019 - by Angela

Excellenct product and great buy!

24 Mar 2019 - by Anne

Lovely small flame for intricate pieces. Easy to use and refill

21 Feb 2019 - by Leigh

I really like this little torch, useful for small soldering jobs.

10 Dec 2014 - by Rehab Magied

Using it as a torch

I bought this product mainly for the flame torch. It works brilliant. The flame is steady. It works for 40 minutes nonstop on a single tank filling, although I used medium to low heat. You Dan adjust the heat, change the flame from continuous to as needed by the locking mechanism, and what the manual doesn't tell you, you can sit it on side of the locking mechanism to angle ittilt in so you can bring the piece to the flame. I solder very tiny work made of gold. I've soldered tens of pieces with no problem. The fact that you can hold it like a pen is priceless to me. A,though I reckon that it will not be practical for large pieces, but I don't make those. - I only wish they took the time to make a better instruction manual as it's very ambiguous to a first timer. To use as a torch, remove everything till you see the white ceramic inner, then refit the slotted protector. When unboxed, it will have the hot air nozzle already fitted. Remove that with the tiny spanner provided to use as torch. I'd recommend it to a friend. Five stars from me.

96 out of 101 people found this review useful

Did you find this review useful? Yes / No

13 Jul 2013 - by Louise Hunter

Brilliant!

I bought this for soldering tiny jump rings as I always used to melt chain and ruin bolt rings with my large torch. I have only tried the open flame for soldering so far but it is great! No more melted chains one happy girl

84 out of 85 people found this review useful

Did you find this review useful? Yes / No

14 Jul 2010 - by Liz

dremel verstip

Probably the most versatile and useful tool in my workshop, 1 torch with 6 uses.

101 out of 117 people found this review useful

Did you find this review useful? Yes / No

Delivery

UK Mainland
1st Class* 1-2 Working Days
Next Day Delivery* Available on orders up to 6pm Mon-Thu (selected couriers only)
Saturday TNT Delivery* Available on orders up to 5pm Friday
Click and Collect Available in as little as 1 hour to our Birmingham and London Stores
Eire / Ireland
Eire International Delivery* 3-6 Working Days
Courier Delivery* from 2-3 Working Days
EU countries
Standard Airmail Delivery* 3-10 Working Days
Courier Delivery* from 2-3 Working Days
Rest of the World
Standard Airmail Delivery* 5-10 Working Days
Courier Delivery* from 3 Working Days

All delivery timescales are estimates only. We aim to despatch all orders placed before 5:00pm Monday - Friday the same day unless otherwise stated. All other orders will be despatch the next working day.

*Some delivery services may not be available in your area or for selected products or baskets. Accurate delivery services and prices will be presented on checkout

Returns Information

We want to ensure you can shop at Cooksongold with complete confidence, which is why we offer FREE returns on most items if returned within 30 days.

For complete returns information and instructions, please click here.

 

Sign up for news, offers and competitions

Sign up!

  • Visa
  • Mastercard
  • Switch
  • PayPal Logo
  • Feefo logo
  • Responsible Jewellery Council
  • FairTrade
  • The National Association of Jewellers
  • ISO 9001
  • ISO 14001
  • ISO 18001

© 2019 Cookson Precious Metals Ltd. VAT Registration No. GB161 8062 21. Registered in England no. 2775187. Registered Office: 59-83 Vittoria Street, Birmingham, B1 3NZ
Tel: 0345 100 1122 or 0121 200 2120 Fax: 0121 212 6456