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welcome to the widest choice of precious metals on-line direct to the jewellery trade

Technical Questions

I get a error stating that “session has timed out” – what does this mean?
  • If you start a basket and do not add anything to your basket within three hours this message will be displayed. Your basket will still be saved. Simply go back to the main on-line shop menu to continue shopping.
Why can't I register?
  • If you are not being accepted for registration, carefully check your form any field marked 'required' must have an entry. When logging in ensure that your password is typed exactly as you entered it when registering. If you still have problems registering or logging in contact Dave Grose dave.grose@cooksongold.com.

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