Call Centre Opening Hours Christmas 2017
Throughout the Christmas period our experienced call centre staff will be on hand to ensure that all of your orders, queries and questions can be swiftly dealt with. We understand that during the busy period a helping hand can make all the difference which is why our team are here to make themselves available to you in order to ensure that this Christmas is truly special….
Our contact centre is open normal hours in the lead up to Black Friday and the following week after.
We are open as usual during all of November, excluding the following dates and times:
Black Friday Weekend:
Friday 24th November: 8am to 10pm
Saturday 25th and Sunday 26th November: 8am to 4pm
Monday 27th November: 8am to 10pm
December Opening Times :
We are open as usual from Friday 1st December to Thursday 21st December, with opening times of:
Monday to Friday: 8am - 8pm
Saturday and Sunday: 10am - 4pm
We are then available to answer your calls, emails and live chat queries on the following days:
Friday 22nd December: 8am - 6pm
Saturday 23rd December: 10am - 4pm
Christmas Eve: Closed
Christmas Day: Closed
Boxing Day (Tuesday 26th December): 10am - 4pm
Wednesday 27th and Thursday 28th December: 8am - 8pm
Friday 29th and Saturday 30th December: 10am - 4pm
New Year’s Eve: Closed
New Year’s Day: Closed
On Tuesday 2nd January normal opening hours resume.
As always our team of expert, friendly staff are on hand to help you with your orders and answer any of your questions so whether you’re ready to place your Christmas order, need help choosing the right tools or simply want some expert advice to ensure that you make the best shopping choices, give our team a call!
To find out about our Counters opening times, please click here.
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© 2024 Cookson Precious Metals Ltd. VAT Registration No. GB161 8062 21. Registered in England no. 2775187. Registered Office: 59-83 Vittoria Street, Birmingham, B1 3NZ
Tel: 0345 100 1122 or 0121 200 2120 Fax: 0121 212 6456