Delivery Information

Delivery methods We use fast and cost effective methods to ensure efficient and safe delivery of your order. We constantly review our carriers, and our delivery rates to ensure we offer a great delivery service at a competitive price.

All our items are despatched by a network of carriers including amongst others, Royal Mail and DHL.

We will do our best to despatch your order the same day, we are currently despatching 97% of all orders same day.

If you want to track your parcel, please use the tracking reference from your E-despatch notification that has been emailed to you. Please note that our trackable services are Royal Mail Special Delivery, TNT, FedEx and DHL. Parcels that are sent First Class Post and Recorded Delivery cannot be tracked. Should you have any difficulties please call 0345 100 1122 or email

How we calculate our postage costs The postage charge will vary depending on the weight & value of your goods, our online shopping basket always clearly displays the relevant postage options and postage costs for your basket.

  • First class post- start from £3.25
  • Recorded delivery- start from £4.25
  • Next day delivery- cheapest starts from £8.55
  • Hazardous goods- starts from £9.35

*Please note that these prices are too used as a guide only and may vary due to the weight and value of your parcel.

Do you accept International Orders ? Cooksongold welcomes orders from all over the world, and currently deals with customers in over 50 countries.

International postage prices vary depending on the weight and value of your goods, our online shopping basket always clearly displays the relevant postage options and postage costs for your basket.

If you are looking to order hazardous goods, please note that some carriers will not take these. If you want to purchase hazardous goods, please email your query to We will then be able to advise if this item can be sent to your country.

Any customs or import duties are charged once the order reaches it's destination country and must be paid by the recipient of the order. We have no control over these charges, take no responsibility for them and cannot predict what they may be.

Customers policies vary widely from country to country, it may be passed on to an internal postal service, according to standard delivery procedures

To learn more about our international delivery service click here.

Can I order on-line and collect from our counters ? You can now click & collect from our Birmingham Jewellery Quarter counter or our Hatton Garden Counter.

  • As you checkout simply select COLLECT in the delivery method box.
  • On the subsequent screens, you will be asked to select which counter you want to collect from and a pick up time.
  • The collection time is 2 hours from ordering if you are collecting from Hatton Garden or 1 hour collect time from Birmingham.

How do I return items? Please complete the returns form here following the simple procedure.

If you are returning an item and you request for another product, then please be aware that a credit will be raised on the returned product. A new order will then be raised for the new product. If you pay for your orders using a credit or debit card, then we will contact you for payment.

Please contact our sales office to help process your returned goods quickly and efficiently. Click here to e-mail our sales office.

Returned goods will be credited at the price on the date of invoice if returned in their original condition, with a completed returns form

Goods returned for credit that were correctly supplied, or cut to your requirements i.e. sheet, wire, chain, etc, may be subject to a handling charge.

Sorry, but we are unable to cover the cost of return postage except where items are faulty or have been sent in error.

Part orders Our on-line shop will highlight any out of stock items / part orders and provide you with three options. Simply choose one of these options as you checkout. The options are as follows:

  • 1. I want my items quickly, please deliver all available stock items now, and send the remainder when available (at an additional postage cost.)*
  • 2. Please group my items together and deliver all items on a nominate date (when all items are in stock)
  • 3. Deliver all available stock, but forget about the balance/out of stock items.

* Please be aware that any items left on back order will be subject to an additional postage cost.

More help

Returns Policy

Cooksongold Returns Policy At Cookson Gold, we are committed to selling high-quality products that we hope you enjoy using and working with, but we also know that for one reason or another there may be a time where you will need to return or exchange something that you have bought from us. What we recommend you to do initially when receiving your goods is to check them carefully before using them.

Please return any products to: The Returns Department, Cookson Precious Metals, 59 - 83 Vittoria Street, Birmingham, B1 3NZ.

You can download a Returns Form below;

Goods up to 3kg and under £100 in value (PDF)

Goods up to 10kg and £101 - £500 in value (PDF)

Returned goods will be credited if returned in their original condition, and with a completed Returns Form. For special order items, such as bespoke cut bullion, please see below.

Goods accepted for return will be credited at the price on the date of invoice.

We will only refund return postage for goods not required if returned in less than 30 days. If the prepaid postage option is used and the return is over 30 days, we will deduct the cost from your refund. If you are returning an item due to a fault of ours, we will always refund postage charges but would ask that we choose the postage method.

If you request a refund, this will be normally processed within one working week.

Exchanging an item If you are returning an item within 30 days and would like an exchange, then please be aware that a credit will be raised on the returned item. A new order will then be raised for the new product. If you pay for your orders using a credit or debit card, then we will contact you for payment. If you request an exchange, as the item was received faulty, then this is normally processed within one working week.

Please contact our Sales office on 0345 100 1122 if you require an exchange, alternatively you can clickhere to e-mail our Sales office.

Cancelling an order within 30 days You may cancel stocked orders by giving us notice of cancellation within 30 days of the date of ordering, for manufactured orders please contact us. Such notice may be given by mail, fax or email (all contact details can be found at the bottom of this page). If you are cancelling because of a problem with the goods, please notify us of the problem at the time of cancellation by calling us on 0345 100 1122.

Special order items

We regret to advise that some special order items including some cut bullion will not be accepted for return. Please call us on 0345 100 1122 to discuss this further.

Item sent incorrectly If items have been sent incorrectly, please can you contact our customer service team on either
0345 100 1122 or email at We will then advise on the next step to take and endeavour for the correct item to be dispatched the same day you notify us.

Item is faulty or has developed a fault For items that have been received faulty/ developed a fault, in the first instance, please can you contact our customer service team on either 0345 100 1122 or email We will then advise the next steps you need to take. This will depend on the item and when this was purchased as it may have to go back to our supplier for testing.

Return of items more than 30 days old If you want to return items that were bought more than 30 days ago, we may still accept the item but there may be an administrative charge and exclusions do apply, e.g. if the bullion has been cut to some requirements. However, please call our customer service team on 0345 100 1122 or

Company Details


Cookson Precious Metals Ltd,
59-83 Vittoria Street,
B1 3NZ

Company Registration No. 2775187 (England)

VAT Registration No. GB662 8580 08

Cookson Ecogold

Ecogold is recycled gold that has been recycled back via a traceable process into fine gold. The feed material for Ecogold comes in the form of scrap from market sectors such as the jewellery, giftware, medical and electronics industries.

When you buy Ecogold from Cookson Precious Metals you're purchasing a 100% recycled gold with none of the associated human or environmental problems that can sometimes be associated with mining. You're also buying gold whose origins will appeal to your customers - in an increasingly eco-aware marketplace.

Visit to find out more about Ecogold.

  • Hazardous Product

Starter Soldering Kit Un2837

Starter Soldering Kit Un2837


360° View

Product Code: 999 096Q

Catalogue Page: 481
In Stock

Was : £76.50 Save : £7.65

Now :

£68.85 exc. VAT

£82.62 inc. VAT

Prices for precious metal products are an estimate only and can vary slightly depending upon the metal price, the actual weight and the cutting tolerances which we are able to achieve.

This starter soldering kit is ideal either for a home workshop and those starting out in soldering, or those wishing to refresh tired and used soldering tools. This kit contains a hand torch, soldering block, soldering sheet, solder probe, standard tweezers, brass tweezers and reverse action tweezers, liquid flux, flux brush, silver easy (300mm x 3mm), medium (300mm x 1.5mm) and hard solder (300mm x 6mm) and 1kg of pickling salts. Please note butane gas is not included.

Postage Weight: 3000.000 gm
5 Customer Reviews

by Robert on 23 Jul 2016

by Marianne on 16 Jul 2016

by Nicola on 23 May 2016

Brilliant!! Everything you need to get you started :)

Cooksongold replies:

Dear Nicola, we are really pleased to hear you are happy with this Starter Soldering Kit. Kind Regards, Emma 

by Mark on 21 May 2016

Ideal starter kit and easy to use for small jobs.

by Majella on 29 Apr 2016

Click here

to see all 5 reviews

2 May 2014 - by Kasia

Good starter

I've had this kit for 5 months and it has given me all the items necessary to solder. I had issues with the torch, which was temperamental and finally died after a few uses but Cookson were excellent in sending out a replacement. The reason for the 4 stars is that I think this pack could be made cheaper by including smaller quantities of consumables. For an amateur jeweller I have used some of the easy solder strip and not even tried the medium or hard. I suspect the flux and salts may go off before I have a chance to use them up. This also stops me from trying other products such as Soldering paste. Otherwise it has all you need to solder and the quality is good.

76 out of 77 people found this review useful

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28 Apr 2014 - by Christine Levis

Start Soldering...

This kit is brilliant - it contains everything you need & comes with a more than generous amount of easy, medium & hard solder. I had an issue with my torch but cooksongold were so helpful and sent out a free replacement the next day - couldn't be more pleased! I have bought several products since and they've all been excellent.

31 out of 31 people found this review useful

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21 Jul 2013 - by Bryony Gibson

Great kit

I have just set up my own mini workshop and this kit was prefect to start up with. I like the liquid flux and now use it with the solder paste for almost perfect joints every time. The torch is easy to fill and to light and seemed to go on for ages and ages enabling me to complete many tasks on just the first recharge of the fuel tank. I have soldered both small jump rings and larger items and can not fault the kit.

49 out of 49 people found this review useful

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10 Jul 2012 - by Ben sian Williamson


Excellent kit, pretty much everything you need to start soldering with straight away. Dont forget to buy the butane gas though

48 out of 48 people found this review useful

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21 Feb 2010 - by Amber Ayub

This starter soldering kit has everything for you to get soldering except a pickling component but as Im a silversmith student I have a solution to my problem do all the soldering at home a pickle silver in class that way I have time to one find a suitable device and two get ahead of whatever Im creating. Advice on when your parcel arrived check everything as my auroflux had leaked but thankfully just into the plastic bag, I told cooksons via email and got a new bottle leak free, it arrived in two days and I much prefer it than the borax cone.

59 out of 59 people found this review useful

Did you find this review useful? Yes / No

Click here to see all 10 reviews

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About Us


© 2014 Cookson Precious Metals Ltd. VAT Registration No. GB161 8062 21. Registered in England no. 2775187. Registered Office: 59-83 Vittoria Street, Birmingham, B1 3NZ
Tel: 0345 100 1122 or 0121 200 2120 Fax: 0121 212 6456