Yet another weekend when I have been unable to place an order. Basket filled but can't see it or check out
Yet another weekend when I have been unable to place an order. Basket filled but can't see it or check out
Di x
Dear Dianne
Thanks for your post, and our appolgies that you experienced problems over the weekend.
Noticed you managed to place one order over the weekend - did you manage to order everything your require ?
Regards
Adam Hunter
E-Commerce Manager
yes thanks Adam. I reduced what I wanted for budgetary reasons no other. The order eventually went through yesterday evening. You do seem to have some sort of problem with the site at the weekend tho - I wonder how many new customers that puts off? For bullion, at least, you are by far the cheapest and most reliable supplier but any new customer ordering during a weekend blip wouldn't have the chance to find that out would they?
Di x
Glad you managed to place your order, we're hoping to launch a new checkout soon - which should improve speed & reliability.
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