I am new to Cooksons and the jewelry making world and thoroughly enjoying my new experiences. I have made 2 orders with cookson now and had great service, sadly i have spent the last 2 1/2 hours putting an order together making sure i saved the basket regularly so i didn't lose it, i was finally ready to proceed to the checkout when the basket was lost due to an error when trying to get through to the checkout. I am not happy after being so careful with my order. I had read earlier posts where people had had similar problems but didn't think anything of it as my other 2 spends were faultless. I really don't want to have to try and put it together again as i didn't make as detailed a list anywhere else. Gutted!