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Thread: moissanite - iv been scammed.

  1. #1
    Join Date
    Mar 2018
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    141

    Default moissanite - iv been scammed.

    Hi everyone,
    Iv been working on a bridal set for a friend and because shes a friend i only charged 280 for both rings in 9ct rose gold with silver beads top and bottom.
    She asked for a 4mm moissanite on the engagement ring and after lots of searching i found a seller online selling moissanites with certification at 20 for a 4mm stone.
    The stone arrived, i set it into the ring, cut and filed the prongs to shape to fit that stone and hold it secure, and posted her rings. Only to find later on that the seller messaged me and said he had accidentally sent me a CZ and not a moissanite.

    I have emailed my friend and said sorry so many times and asked her to return the ring i would cover the cost of a new setting as i couldnt reset a ring in the current setting due to having to cut the prongs to fit the first stone (this was due to the prongs being too long) But i dont have 40 for a moissanite like all the other sellers are charging. i only charged her 20 for the stone originally.

    What should i do? I dont physically have 40 for a moissanite and originally she asked for a CZ but then changed her mind when i said i found a moiss for 20.

    Does anyone know where i can find more affordable moissanites? thank you

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  2. #2
    Join Date
    Sep 2011
    Posts
    849

    Default

    The supplier should supply one. And pay the consequential losses flowing from his or her error, like paying you to do whatever is necessary to supply a new moiss ring. Is the supplier in the EU? If so you have lots of legal redress. you should otherwise be able to get your money back from the payment enabling company
    www.Pearlescence.co.uk
    @pearlescenceltd
    instagram: pearlescenceltd1

  3. #3
    Join Date
    Sep 2014
    Posts
    2,050

    Default

    Agree totally with Pearlescence, why are they trying to charge you when it was their error?
    They should cover the cost of the stone, the new setting and postage as a minimum.
    I doubt you will find one cheaper than that though, the supplier I use is 54 for a 4mm round.
    https://www.moissanite.co.uk/stones/...oissanite.html

  4. #4
    Join Date
    Dec 2009
    Location
    Central London
    Posts
    7,438

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    Lesson: buy from a reputable dealer, such as AE Ward, to void this sort of nonsense and pay the market price. Dennis.

  5. #5
    Join Date
    Mar 2011
    Location
    Manchester UK
    Posts
    655

    Default

    Would imagine a cz would look better anyway than a cheap moissanite

  6. #6
    Join Date
    Mar 2018
    Posts
    141

    Default

    Thanks everyone, I guess its lesson learnt, dont buy from suppliers you havent used before and dont really know. It was supposed to be sent with certification but no such thing arrived. Hes refunded the cost of the stone, but hes not covering anything else. Meaning i now have a really annoyed customer and i have to shell out 40-50 on a moissanite from cooksons when i only charged her 20, plus i need to buy another white gold setting at 13 as the other ones prongs were cut and filed to fit the stone as they were too long before. Considering i only charged 280 for both rings i have now lost out for a reason that was not even my own fault.

  7. #7
    Join Date
    Sep 2011
    Posts
    849

    Default

    Where is the supplier based?
    It is a good general rule that things cost what they cost.
    www.Pearlescence.co.uk
    @pearlescenceltd
    instagram: pearlescenceltd1

  8. #8
    Join Date
    Mar 2018
    Posts
    141

    Default

    Quote Originally Posted by pearlescence View Post
    Where is the supplier based?
    It is a good general rule that things cost what they cost.
    They are based in Mumbi Pearlescence x

  9. #9
    Join Date
    Sep 2011
    Posts
    849

    Default

    You may still have some redress under EU law. But in any case a good lesson that if things are remarkably cheap there is usually a reason. It may be a good reason or it may be a fraudulent reason, but it should be a warning. People here will point you to reputable suppliers. Cooksons can be pricey and their selection may be limited. A specialist is usually better and will have both a reputation to maintain and a knowledge of the material and its supply which enables sane pricing
    www.Pearlescence.co.uk
    @pearlescenceltd
    instagram: pearlescenceltd1

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