I was after a half panel of 9ct white medium solder. You cant order it on line and a call to Birmingham brought on this sort of conversation:

I'm sorry, we dont sell half panels.
Well you do at the counter in Hatton Garden.
Let me just ask.
(music plays)
Sorry to have kept you waiting, blah blah blah blah(sound breaks up)
You mean you wont send it?
Blah blah blah, not blah sorry.
(Clearer now) Is there anything else I can help you with?

So I wasted an hour and a half travelling time to save £25. What kind of rule is that? Dennis.