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Thread: Customer ring sizing

  1. #1
    Join Date
    Nov 2017
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    763

    Default Customer ring sizing

    I mainly like making rings and earrings and am likely to be mainly selling over the internet. What's the best way to get a customers ring size? The first ring i've sold (from the uk to america) was one size too small. So the two methods in the future i'm thinking of using is getting the cystomer to measure the inside width (at it's widest point) of a ring they already own, or getting them to use a 1cm wide paper strip to wrap round their finger and give me the resulting length. If there is a better way to do it i'd be very interested.

  2. #2
    Join Date
    Mar 2011
    Location
    Manchester UK
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    761

    Default

    You can get an app on your phone you put an existing ring on that tells you the size its only as good as the person using it though.

  3. #3
    Join Date
    Sep 2011
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    1,001

    Default

    You need to make clear that you will supply the size ordered. If the size is wrong it is the customer's fault not yours, so long as the size you make is the size ordered (double and triple check!) Worth pointing out that broader rings do need to be a bit bigger than thin shanks
    Author: Pearls A Practical Guide
    www.pearlsapractical.guide
    www.Pearlescence.co.uk

  4. #4
    Join Date
    Nov 2017
    Posts
    763

    Default

    Thanks pearlescence, this reasures me to be confident with customers when i'm in the right. Unfortunatly in this case it was my fault, she gave me the american ring size 8, i used a conversion chart which gave me the uk size p (which i now think may have been unreliable and out by a half size) then i should have probably added another 1/2 size as it was a broad band. That's why i'm thinking i should ask for a measurement next time as it would remove the conversion issue.

  5. #5
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    Nov 2017
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    763

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    This sounds interesting will check it out

  6. #6
    Join Date
    Nov 2017
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    Quote Originally Posted by josef1 View Post
    You can get an app on your phone you put an existing ring on that tells you the size its only as good as the person using it though.
    This sounds interesting will check it out.

  7. #7
    Join Date
    Sep 2014
    Posts
    2,068

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    I use the plastic disposable ring sizers from Cooksons and find them extremely reliable.

  8. #8
    Join Date
    Dec 2014
    Location
    South Australia
    Posts
    1,482

    Default

    The best way to convert from European size to American size is to have two mandrels one in each convention, +2 for the disposable ring sizers

  9. #9
    Join Date
    Nov 2017
    Posts
    763

    Default

    Thanks china and enigma, going to buy some disposable ring sizers. This whole ring sizing thing has turned out to be rather complicated, particularly if you've got a very narrow band or wide band but hopefully i'll get the hang of it.

  10. #10
    Join Date
    Sep 2014
    Posts
    2,068

    Default

    When I do a wide band I just take the size from the centre of the band, that works for me up to 10mm wide bands.
    I very rarely have any problems now since I started sending out those ring sizers- about 2 out of several hundred have needed adjusting and that was due to them not using the sizers correctly.
    Just make sure the sizers work with the mandrel you use.

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