Ohmigod it's a Disaster !!!

**Lisa Quinn** · 15-09-2009, 09:08 PM

I AM MORTIFIED !! As a special treat for our wedding anniversary my hubby bought me a pendant drill, it's lovely, used it for the first time today and I can't believe it..... the shank broke on my polishing bit and has sheared off and has completely wrecked the collet and the collet can only be removed by using a hexanol allan key to loosen it and the hole for that it is behind the jammed in sheared off shank !!!! I have completely wrecked the handpiece in one day, has anyone got any helpful advice ( apart from secretly buying a new handpiece, oh I feel sooo bad !! )

Lisa

**bustagasket** · 15-09-2009, 09:10 PM

Dont panic hun, i am sure one of the engineering peeps on here will have an idea for you

**mizgeorge** · 15-09-2009, 09:31 PM

Oh Lisa, I feel your pain

I think I'd give your supplier a quick call and ask their advice. Other than that, I'm probably in the secret buying of new handpiece camp.

That said, the shank shouldn't have broken. Was a new one? If it was faulty, you may get a sympathetic response from the supplier.

**The Dragon** · 15-09-2009, 09:43 PM

It definately sounds as though it's faulty and most electrical goods are gaurenteed for 12 months so you should try and get a replacement. I don't think it was you, I've used all sorts from pendant type drills to dremels over the years and you can be reasonably firm with them without problems, they just slow down a bit.

**geti-titanium** · 15-09-2009, 09:52 PM

can you take a picture so we can see it?

**Lisa Quinn** · 15-09-2009, 10:07 PM

I think it was probably my own fault, I had some cheap shanks that came as an accessory kit with my very old dremel and it has sheared off exactly flush with the top of the collet which means pliers are not an option as there is nothing to grip on and the collet has only 3 claws which means that I can't get anything like a saw blade at the blummin shank.

I should know better than to use "bargain tools", I recently bought "bargain" saw blades and ended up having to bin them as they were just useless.

I think that I shall be buying a new handpiece, grrrr, it has just been one of those days............ Mo the dog was sick all over the carpet, hubby is stuck in traffic and isn't home from work yet, the kids woke up with colds and somebody lit a bonfire this evening while a was bathing my little one so all the washing I had on the line needs washing again........ho hum!

thanks

Lisa

**mizgeorge** · 15-09-2009, 10:11 PM

You should still be able to loosen it though? Is it chucked or screw fitting?

**Lisa Quinn** · 15-09-2009, 10:21 PM

Hi George,

It's a screw fitting , the quick release device on the handpiece is not releasing it at all and the screw fitting is behind the the jammed shank.(Which is a bit of a silly design in my opinion, I can't be the first person that this has happened to ?)

I'm thinking about sawing the claws off the collet, so that the shank is exposed and trying to grip it with pliers and try to pull it out, which would be a cheaper option than replacing the whole handpiece.

**caroleallen** · 16-09-2009, 08:24 AM

I think I would send it back and say I'm not happy with the design. If you can, I'd then buy a better designed model. I've had mine for years and have never had a problem with it, and it gets loads of abuse every day.

I can't really picture what you're saying, as mine has a quick release handpiece that just has a little flip up device to release the bits.

**glen** · 16-09-2009, 08:37 AM

hi there.
I would recc. first to just be honest with the hubby.
second as others have advised try photograph the broken section so we can offer best advise.

Most decent pendant drills can be unassembled, the hand piece and the shaft seperate from the actual motor to allow periodic servicing and greasing. Once you have the broken hand piece seperated you can probably isolate the problem area and find it is easier to repair once you have better access to it. This will also allow you to see just how much damage there is.

Before you do anything I would recc. getting in touch with the supplier as they may supply you a new part or repair it for you at a discounted price. Some may repair it for you for free. I must stress that if you do try repair it for yourself this may make any warranty void.

hope this helps