Hello!

So this has only happened on a couple of occasions over the past 5 years...but......how do you deal with it when a customer comes back telling you the stone has fallen out? I have reset free of charge...but it's something I really dread happening now as it can be such a pain to fix depending on the design. Thankfully it's a rare occurrence but I'm just curious as to how anyone else deals with it.

Sent from my SM-G935F using Tapatalk