Forum issues

[LydiaNiz]

Hello,
I know James has kindly messaged about my issues, but I cannot log in unless I am using an incognito window, or I clear my cookies each and every time I log in! Once I make one post, I either need to clear cookies,or open a new incognito window. Any clues? This is true whether I'm using my phone, tablet or PC (means I'm even quieter than usual)

[Faith]

Hey Lydia,

I expect it'd help folks to diagnose the problem to know a bit more - like do you use the same browser on all your devices, does it still happen if you try a different browser, and maybe when it started, do you remember changing anything at that time, like updating software or anything like that? Does look like there's a recurring login problem that some people get with Chrome for some websites - but equally it might not be that.

Faith

[Dennis]

Hi Lydia,
It seems as if you have accidentally changed your settings and you need to restore to factory default. If changing to another browser does not work, then for windows, you might look here: https://www.google.co.uk/search?q=ho...CaTS8AewwLLYDg and choose an option that will keep you data. Dennis.

[Faith]

Hi Lydia and Dennis,
I worry a full operating system reset would really be a last resort, and without isolating the issue more is quite a risk, not to mention quite an inconvenience, without being sure that'd fix it.

I'd try some different browsers first and go from there. Also maybe let us know what OSs are running on your computer, tablet and phone.

In both cases your work around seems to be about cookies too, either deleting them or opening your incognito tab - which creates a clean sandbox with no cookies in it I think. So that's a clue, not that it's clear what it means yet...

Faith

[Maree Hart]

I have also been having problems logging in - or even reading the forums using Chrome. I used to use the Facebook login.

I worked out yesterday that I could use Microsoft Edge and log in with my original password. Thankfully I remembered it as I couldn't seem to even see a password reset option.

I have upgraded to Windows 10 a couple of months ago, and I can't remember if I had successfully logged onto the forum soon after the upgrade so I don't know if this is my problem.

[Faith]

From reading about similar issues on the 'World of Tanks' forum - a google find not a random second hobby! - are you asking your browser to remember the password? It seems some people have had problems doing that with some sites and some browsers and that it you log in manually each time (while a slight pain) you'll stay logged in between postings and page clicks etc.

Faith

[ssssue]

I've never had any problems either but I tend to only access via Tapatalk on my iPhone and occasionally via the same app on my iPad. I've also got a Mac so never have to suffer the trials and tribulations of Chrome or Windows based operating systems.


Sent from my iPhone using Tapatalk

[Kathryn Harrison]

It was definitely the facebook log in causing the issues not a browser or operating system as I tried different ones. I just didn't realise what my username would be to log in directly without using facebook till after a password reset (which I thought was for an account I registered forever ago without using facebook).