I probably need to man up

[CJ57]

As I only do OS now, my OH mostly has it down pat, we greet people, tell them where everything is, if there is anything they want to know, try on, or anything else just ask and tell them the price list is there if they are interested. That seems to work in our situation because feedback tells us that they don't like to be ignored as some just sit and read a book or chat to their friends. It seems to be a fine balancing act of being pleasant but not too intrusive

[Lily]

It seems to be a fine balancing act of being pleasant but not too intrusive[/QUOTE]

But not *too* enthusiastic - some of us round here can get a bit carried away with the minutiae of the subject...

I get it...thanks guys!
I am not sure what OS and OH are though

[mizgeorge]

OS - open studios
OH - other half (sometimes DH - darling husband)

[metalsmith]

OS - open studios
OH - other half (sometimes DH - darling husband)

or SWMBO

[CJ57]

OS - open studios
OH - other half (sometimes DH - darling husband)

thanks George

[Lily]

OS - open studios
OH - other half (sometimes DH - darling husband)

Thank you George

[Lily]

or SWMBO

I assume you mean 'silversmith who makes big ornaments' ?

[pearlescence]

But not *too* enthusiastic - some of us round here can get a bit carried away with the minutiae of the subject...

Indeed. I offer the short answer or warn that I can talk about pearls for hours if they want. When the eyes glaze and they back away is always a clue

[pearlescence]

Even if you are talking to one customer a quick 'Be right with you' is usually enough to show you have noticed that they exist. Or even eye contact and a nod. It's a bit like air traffic control!

[metalsmith]

I assume you mean 'silversmith who makes big ornaments' ?

Hehe, brilliant