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  1. #1
    Join Date
    Apr 2012
    Location
    Amsterdam
    Posts
    260

    Default Assay Disaster

    Dear All,

    I have no idea what to do. I just received 23 items returned from London with the wrong sponsors mark! Half a pound of silver scrap in my opinion.

    orders will be late, new metal is worth twice scrap eta. etc.

    Unfortunately the office was closed when i got home, will have to call them monday.

    Any ideas, suggestions, has this happened to you you ?

    Devastated, frankly i should be mad, but frankly i just want to cry

    Julian

  2. #2
    Join Date
    Jul 2009
    Location
    Cornwall
    Posts
    3,172

    Default

    OMG, that's dreadful. To be honest, my hallmark is so small that it's quite difficult to read the sponsor's mark and for all I know, the same thing may have happened to me without me knowing.

    I expect Steve from the Assay Office may pop in some time to give you some advice.

  3. #3
    Join Date
    Jun 2010
    Location
    Cardiff
    Posts
    988

    Default

    Oh no :-( Is it lasered or punched?
    Steve is fab with advice, hopefully he'll be around later.

  4. #4
    Join Date
    Apr 2012
    Location
    Amsterdam
    Posts
    260

    Default

    Laser, i only have one punch size

  5. #5
    Join Date
    Jul 2009
    Location
    cotswolds
    Posts
    3,383

    Default

    That's dreadful And I suspect it will be Tuesday before you get any sort of answer.

    I hope they can put it right for you - you certainly shouldn't be in a position of having to scrap anything.

  6. #6
    Join Date
    Jul 2009
    Location
    Romsey
    Posts
    5,256

    Default

    3d or 2d? Engraving, punch marks and the likes can be filled in. Just takes time to do it (and dress the surface back).

  7. #7
    Join Date
    Apr 2012
    Location
    Amsterdam
    Posts
    260

    Default

    Peter,

    not hitting at you , but who the hell pays? will they do it ? we get drummed in by law, law, law and then this

    sorry peter , i just don't know what to think

    J
    Last edited by Julian; 02-05-2014 at 07:12 PM.

  8. #8
    Join Date
    Jul 2009
    Location
    Romsey
    Posts
    5,256

    Default

    Nothing to apologise for. I would certainly hope they will sort it - but it *can* be sorted. Actually, thinking about it it has to be the assay office if I've understood things; a hallmark even erroneous can't be defaced...?

    The timing is sod's law though.

    My last batch I forgot to spec 3d, which is irksome.

    BTW - a PUK can do the work too!

  9. #9
    Join Date
    Apr 2012
    Location
    Amsterdam
    Posts
    260

    Default

    Peter,

    I never specified. but the resuts are odd. I send in 5 chokers 4 are 3d and 1 2d ???? 3d is illegible if I did not know the London make i would never spot it. believe me some of my collection has 100 year old Moscow marks and that needs imagination! ( plan to photograph it this weekends for you to see) 100 years from now with wear a tear this mark might as well not be there .

    J
    Last edited by Julian; 02-05-2014 at 07:27 PM.

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