I bought some 5 x 1.7 silver wire and it has a deep scoring down one side of it. I've never had this before and it's proving a pain to file and polish out. Have I just been lucky in the past to get unblemished wire or did I get a rubbish batch?
I bought some 5 x 1.7 silver wire and it has a deep scoring down one side of it. I've never had this before and it's proving a pain to file and polish out. Have I just been lucky in the past to get unblemished wire or did I get a rubbish batch?
sounds like a rubbish batch Liz!! I wouldn't expect any scoring on purchased wire!!
I'd say a rubbish batch Liz, I've seen it on drawn wire if you're pulling it down from a large size and sometimes there is a line down the edge of cookies oval wire now that I think of it
I bought some 6 x 1.2 reflections wire quite a while back and only opened it up recently. It too has quite a deep score line along the length of it, about 2mm in from the edge. If I hadn't cut two lengths off to make bangles I would have returned it. I can sympathise as it does take ages to file out, far longer than the depth of the score would suggest.
Susie
ugh, I've also cut off a length as well so can't return it. didn't notice it until after cutting and then I hoped it was just superficial. Wish I hadn't bought so much of it now Will be sure to check in future.
Of course you can return it. It's faulty. Even if you didn't have consumer law on your side any reputable company would replace or refund 'quicksmart' to protect their reputation
Hi
Sorry you've had this problem, of course we'll deal with it. Please email/PM your account details and we'll get right on it.
rgds Rob
cheers Rob, have PMed you
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