Dead Foredom Polisher

[caroleallen]

I've had it for 2 years and today the control switch died. Does anyone know where I can get spare parts please.

[Nick martin]

A sad day. Won't Foredom sort you out as their customer service is meant to be legendary?

Nick

[caroleallen]

Maybe, but I don't know how to contact them.

[Tabby66]

This might help Carole http://www.foredom.net/contact-us.aspx

[Nick martin]

Id simply email them via their website Carole, or even speak to where you bought it in case its covered by a warranty of sorts. Id be very surprised if it didn't get rectified between the company who sold it to you and Foredom.

Nick

[caroleallen]

Thanks for the help. I've sent them a message. As I bought it from our very unhelpful relatives, I'm not holding my breath but will ring them in the morning.

[mizgeorge]

I had a minor problem with the same piece of kit Carole, and Foredom in the US sorted it very quickly - in fact they rang me to make sure they understood exactly what was needed and dealt with it the same day. I was very impressed.

[caroleallen]

That does sound helpful George. I've had to go back to my ancient grinding machine in the meantime.

[trialuser]

Yep, ditto.
I'll eat my hat if foredom don't sort you out.
I had a problem whereby the foot pedal on my pendant drill went from off to 10000 rpm missing out the low speeds.
Foredom sent me a small component to replace and a pdf of how to do it. Sorted it perfectly.
Good luck with your uncles kids!

[Patstone]

When I had my Foredom pendant motor to start with the quick release handpiece, really did quick release, when I wasnt expecting it to. I emailed Foredom in US and they sent detailed instructions on how to tighten it and a chuck type handpiece as a freebie. It actually was the fault of the burrs I was using, they were originally from an old Dremel, and I think they were machined slightly thinner in the shank. I used the ones that came with the Foredom and they were loose too but not as loose as the others, and I would still like to tighten up the grip a bit more.