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Thread: NEW Cooksongold 2014/15 Catalogue

  1. #1
    Join Date
    Jul 2010
    Posts
    20

    Default NEW Cooksongold 2014/15 Catalogue

    We've just launched the 2014/2015 edition of our catalogue - and we're proud to announce it's the biggest to date!

    Our new catalogue features over 12,000 jewellery making supplies across more than 600 product-packed pages.

    Plus we have added over 2,000 brand-new lines including new jewellery making tools including Swanstrom cutters, finished chain, and a special jewellery photography range from Nimbus.

    Our catalogue is 10 or free with orders over 75 (exc. VAT).

    Check out the new Cooksongold catalogue now: http://www.cooksongold.com/Catalogue...rcode-4CA-CC45

  2. #2
    Join Date
    Apr 2010
    Location
    Exeter, Devon
    Posts
    1,783

    Default

    What you also omitted was that you charge 4 postage too, even though I have just put in an order for nearly 200.

  3. #3
    Join Date
    Jul 2009
    Location
    Felmersham, Near Bedford
    Posts
    943

    Default

    Rio Grande send their catalogues out (even overseas) for free!

  4. #4
    Join Date
    Jul 2009
    Location
    Cornwall
    Posts
    3,168

    Default

    I got mine for free.

  5. #5
    Join Date
    Jul 2009
    Location
    cotswolds
    Posts
    3,208

    Default

    Quote Originally Posted by caroleallen View Post
    I got mine for free.
    Yes, so did I.

  6. #6
    Join Date
    Sep 2011
    Posts
    848

    Default

    Charging for a catalogue is a bit like charging admission to go into a shop.
    And if you give free catalogues to some while charging others who are spending a decent sum with you that's not a good plan, surely
    www.Pearlescence.co.uk
    @pearlescenceltd
    instagram: pearlescenceltd1

  7. #7
    Join Date
    Jul 2009
    Posts
    156

    Default

    Hi
    sorry if we messed up charging you for a catalogue, Please email me with your order number or account number (rob.taylor@cooksongold.com) and we'll put it right
    rgds
    Rob

    Quote Originally Posted by Patstone View Post
    What you also omitted was that you charge 4 postage too, even though I have just put in an order for nearly 200.

  8. #8
    Join Date
    Feb 2014
    Location
    Manchester
    Posts
    632

    Default

    I've had three emails in the last three days inviting me to buy a catalogue. I've not yet had a response however to an email enquiry I sent concerning a product I bought from them last week that was described as being supplied with four accessories but only came with three.

  9. #9
    Join Date
    Jul 2009
    Posts
    156

    Default

    Sorry for the delay, I'm struggling to find your email, what's your email address or please resend to me at rob.taylor@cooksongold.com

    rgds
    Rob
    Quote Originally Posted by Aurarius View Post
    I've had three emails in the last three days inviting me to buy a catalogue. I've not yet had a response however to an email enquiry I sent concerning a product I bought from them last week that was described as being supplied with four accessories but only came with three.

  10. #10
    Join Date
    Feb 2014
    Location
    Manchester
    Posts
    632

    Default

    Thanks for looking into this, Rob.
    I've had a reply today from Lee. Before I bought the item in question I noticed the illustration of it showed only two accessories (the description didn't mention numbers), when I was under the impression from illustrations I'd seen elsewhere that it came with four. I inquired before buying and Lee replied to say it did come with four. I bought it and when it arrived it came with only three, hence my confusion. Lee has now acknowledged that the information he originally gave me was incorrect and three is the correct number.

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