Quote Originally Posted by Michael_D View Post
Well I can say that this topic really has boiled it down to a gravy...
RM will pay sender their purchase price NOT SELLING PRICE. Unless they made it themselves then it's materials only. Original reviews needed to claim and no claim accepted before 35 WORKING DAYS. Payout will take another 35 working days....
I know as I've just recurve day cheque for £79....
That's what I paid for the gold ring I sold for £300.
Well that makes sense in a way, because RM won't pay for the profit made. That's a different thing to not paying for the labour on something which is really the issue of the thread. I have my wholesale price and my retail price.

That said, regarding reselling which is what you are referring to, I wonder what would happen if the ring had not been bought previously, but was inherited for example? And how far back could RM go to demand proof of purchase? What about if there was an insurance assessment of value?

I buy a lot of old jewellery, repair it and sell it on, usually making a very good profit. I have bought the same design on numerous occasions and paid between £30 and £160. So in theory, if one that I originally paid £30 for sold for say £250 then went missing, I could just use any one of the invoices for one I bought at a higher price for my claim. I still might not get the full price I sold it for back, but I'd get a substantial amount back. Alternatively I might say the item was my grandmother's and here is one in the same kind of condition which sold for more than I got. I don't see how they could argue the case for having to provide an original receipt then.