Claiming compensation from Royal Mail

[pearlescence]

you need to shop around and check out several to suit what suits you and how you operate. What suits me will probably not suit you.

[silvermagpie]

So you've not used any courier in particular for shipping jewellery that you'd recommend?

Hi Lauren,
i've used these Couriers a few times but not to send Jewellery (they mainly use City Link and Parcelforce).......http://www.parcelmonkey.co.uk/jewellery.
I've sent UGG Boots and an expensive Lulu Guinness Handbag using them and didn't have a problem with my goods reaching their destination.
I actually sell relatively inexpensive Jewellery, so i just normally 'chance' using Royal Mail.
But no harm in checking out the site for prices etc.

[medusa]

There are plenty of couriers around - as I said before fedex, dhl , just watch your own street for a while to see all the different vans go past

I just checked out fedex and DHL.. DHL says that shipping of "it contains counterfeit goods, animals, bullion, currency, banderols/tax stickers, bearer form negotiable instruments, precious metals and stones; real or imitation firearms, parts thereof, weapons, explosives and ammunition; human remains, pornography or illegal narcotics/drugs)," is unacceptable, but also that "we can’t transport such as jewellery with a value in excess of £5,000… ". I got an email from parcel monkey saying you can ship costume jewellery up to £25k but not if it's made from precious metals or gemstones. Fedex seems to say they will ship jewellery, so they might be worth going to for an expensive shipment.

And I suppose rather wonderfully I don't live on a street so have nothing going past. Apart from roof slates today.

I think my cost was about £130 this year after 2 yrs but even then it was under 200 to begin with. If you are interested pm me and I can tell you what cover I have.

I'm no where near ready for that kind of insurance yet. this time next year when I've finished studying, maybe.

[CJ57]

That covers all my tools, materials and jewellery so it's the cheapest I've ever found

[ShinyLauren]

I just checked out fedex and DHL.. DHL says that shipping of "it contains counterfeit goods, animals, bullion, currency, banderols/tax stickers, bearer form negotiable instruments, precious metals and stones; real or imitation firearms, parts thereof, weapons, explosives and ammunition; human remains, pornography or illegal narcotics/drugs)," is unacceptable, but also that "we can’t transport such as jewellery with a value in excess of £5,000… ". I got an email from parcel monkey saying you can ship costume jewellery up to £25k but not if it's made from precious metals or gemstones. Fedex seems to say they will ship jewellery, so they might be worth going to for an expensive shipment.

And I suppose rather wonderfully I don't live on a street so have nothing going past. Apart from roof slates today.

That's massively helpful Liz - thanks so much for researching.

I also don't live on a street

[surfergirl]

Thank you, Liz and Caroline.

Not many delivery vans round here either! Carrier pigeon? I wonder if we could train a roof slate?

[Patstone]

A thought about all this, I send articles, mainly rings and pendants to the London Assay office, by Royal Mail, and it is sent "signed for" and they send it back the same way, what happens if it gets lost - normally there is about 10 items and it could be a valuable parcel.

[Ebo Von Gaz]

I also wonder how often things get lost coming back from the assay office and what royal mail's compensation procedure is for them. Surely if it happened a lot then they would switch to a courier that was more reliable/offered comprehensive cover. Mind you if you're a large organisation you can absorb the occasional pain in the rear from even a comparatively high number of losses, which would be unacceptable to most small businesses.

[Dennis]

Well that's what this thread is all about, Pat. It could even be delivered to the wrong address and signed for by someone you don't know. If you've lost it, it's your loss: start making it again.

I think it helps to limit the size of your parcels too. Lucky those who can deliver and collect personally.

That said, if it is lost within the assay office itself, they are only liable for the cost of the precious metal, not any gemstones. Dennis.

[Michael_D]

Well I can say that this topic really has boiled it down to a gravy...
RM will pay sender their purchase price NOT SELLING PRICE. Unless they made it themselves then it's materials only. Original reviews needed to claim and no claim accepted before 35 WORKING DAYS. Payout will take another 35 working days....
I know as I've just recurve day cheque for £79....
That's what I paid for the gold ring I sold for £300.

So that's not Cobblers is it metalsmith?


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