Originally Posted by
SteveLAO
Wallace, it sounds to me like an oversight....usually if you send in something and its not marked for some reason, you are usually informed as to the reason why.....
Anna Wales...key rings which are constructed of split ring with a motif hanging from it are treated as two items as they can easily be separated from each other...in the same way as a pendant and chain, where the pendant can easily be removed from the chain, also count as two items, so you should have the split ring and the motif hallmarked. I'm not sure which office you deal with but if it's me then please feel free to pm me with the details and I'll sort your credit out for you too.
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