After having my ear chewed by a customer this morning for a white gold casting that is completely out of my hands Does anyone know anything about Merrell casting in Birmingham?
I need a reliable gold caster who casts individual metals more than once a week & provide a finishing service. Someone who doesn't mind a lot of "little silver" orders.
More than a little upset after having to sincerely apologise & give a discount when I have now submitted this customers waxes twice & there's still "casting problems"!!! I've NEVER had to do this before
Thanks all.
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