Originally Posted by
pearlescence
Dur I got so excited about the Distance selling regs I forgot all about the sale of goods act etc
if they get shirty then don't get angry or anything, jsut say 'oh that's fine, I'll return the item anyway and then trot down to the county court and issue a writ for breach of the contract. You do realise you'll have all the court costs to pay too. don't you and your credit will be ruined if it goes to a judgement' (smile and hang up, wait for them to contact you)
you could also point out that they can return the faulty item to their supplier for full refund too, the law protects them equally
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