Originally Posted by
Kwant
Hello Jo, I know a lot of people who send things to Australia, for example, who have quite strict rules, use the term costume jewellery. I sell internationally and describe my items as metal and whatever the thing is, pendant, earrings, brooch etc, though you still have to put the value on the customs form, so even if your description is not entirely precise the value tells a story too.
High value pieces of course should be sent insured signed for, and you should make it clear to your customers that they are responsible for any duties incurred, this will not stop theft but it at least discourages it and if the worst does come to the worst you are not entirely out of pocket.
To date, touch wood, fingers crossed and stroke a badgers nose I have had nothing go missing :0)
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