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Thread: Welcome!

  1. #1
    Join Date
    Jul 2011
    Posts
    183

    Default Welcome!

    Hi everyone, I would love your help and expertise in answering any burning questions some of our customers have! Every week, I will post a list of questions so feel free to answer and aid others in their understanding of aspects of our jewellery world

  2. #2
    Join Date
    Dec 2009
    Location
    Central London
    Posts
    7,990

    Default

    That sounds fun, but maybe you can suggest they join us too. Dennis.

  3. #3
    Join Date
    Jul 2011
    Posts
    183

    Default

    Hi Dennis,

    I am currently designing a specialist forum e-mail to send out to everyone in order to encourage more of our customers to join which will be sent out in October, I hope this will increase the forum community. Jess

  4. #4
    Join Date
    Jul 2010
    Posts
    32

    Default

    Are you a cookson's employee?...Are you using actual cookson customer names?...Do you need their permission...?Slightly concerned!
    Last edited by noname; 19-08-2011 at 10:30 AM. Reason: Additional questions...

  5. #5
    Join Date
    Jul 2011
    Posts
    183

    Default

    Quote Originally Posted by jsweetingham View Post
    Hello everyone!

    I have just started at Cooksongold as E-commerce Assistant and I also have a keen interest in jewellery making. I am going down to London next week to attend my first jewellery making course and I am really excited!

    What was the first piece of jewellery you ever made?

    Nice to meet you all!

    Jess
    Hi, as you will have seen in the welcome section, I introduced myself

  6. #6
    Join Date
    Jul 2010
    Posts
    32

    Default

    Do you have customers permission to use their names?

  7. #7
    Join Date
    Jul 2009
    Location
    Romsey
    Posts
    4,952

    Default

    Ah, I see - I'd thought at first you were referring to the email, I misunderstood. Am I correct in understanding that it's the use of their names in the questions you mean?

  8. #8
    Join Date
    Jul 2011
    Posts
    183

    Default

    Quote Originally Posted by noname View Post
    Do you have customers permission to use their names?
    Hi,

    Just for your comfort and peace of mind, these questions were publicly posted, by the individual, on our facebook profile and for double measure I also asked them if they would be happy for their name to be published along with there questions.

    Hope this dispells any concerns you may have had.

    Jess Sweetingham
    E-Commerce Assistant

    Cookson Precious Metals
    59-83 Vittoria Street
    Birmingham
    B1 3NZ

  9. #9
    Join Date
    Jul 2010
    Posts
    32

    Default

    Quote Originally Posted by ps_bond View Post
    Ah, I see - I'd thought at first you were referring to the email, I misunderstood. Am I correct in understanding that it's the use of their names in the questions you mean?
    Yes...thank you...

  10. #10
    Join Date
    Jul 2010
    Posts
    32

    Default

    Quote Originally Posted by jsweetingham View Post
    Hi,

    Just for your comfort and peace of mind, these questions were publicly posted, by the individual, on our facebook profile and for double measure I also asked them if they would be happy for their name to be published along with there questions.

    Hope this dispells any concerns you may have had.

    Jess Sweetingham
    E-Commerce Assistant

    Cookson Precious Metals
    59-83 Vittoria Street
    Birmingham
    B1 3NZ
    Possibly...I will wait and see...

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