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Thread: Website quirks

  1. #1
    Join Date
    Jul 2009
    Posts
    78

    Default Website quirks

    I'm a bit puzzled. When ordering on your website I've found one click ordering an item twice, records of ordered baskets missing etc.

    Is your usually excellent website having some bad hair days?

  2. #2
    Join Date
    Jul 2009
    Posts
    78

    Default

    And old baskets appear apparently randomly when I log in too, where there should be an empty basket. Its all v confusing.

    Am I expecting an order today? And tomorrow?
    Did I dream ordering those things???

  3. #3
    Join Date
    Aug 2009
    Location
    Staffordshire
    Posts
    1,727

    Default

    Me too!! A NIGHTMARE!!!!!!!! And seems to be costing me a fortune too! :-s

  4. #4
    Join Date
    Jul 2010
    Posts
    41

    Default

    I had problems last week as well. I also had the last order still showing on screen, and one click was placing the item in the basket twice. Then had problems when it came to the checkout and so had to ring the order through. Strangely enough as well, nothing was showing on the system as being in my basket at their end despite it being on the screen in front of me. It always seems to happen when its free post as well. (too many orders for the computer to cope with perhaps??)

    Louise

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