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Thread: BAsket and Ordering

  1. #1
    Join Date
    Jul 2009
    Location
    Barnstaple, Devon, United Kingdom
    Posts
    2,533

    Default BAsket and Ordering

    Yet another weekend when I have been unable to place an order. Basket filled but can't see it or check out
    Di x

  2. #2
    Join Date
    Jul 2009
    Location
    Birmingham
    Posts
    106

    Default

    Dear Dianne

    Thanks for your post, and our appolgies that you experienced problems over the weekend.
    Noticed you managed to place one order over the weekend - did you manage to order everything your require ?

    Regards

    Adam Hunter
    E-Commerce Manager

  3. #3
    Join Date
    Jul 2009
    Location
    Barnstaple, Devon, United Kingdom
    Posts
    2,533

    Default

    yes thanks Adam. I reduced what I wanted for budgetary reasons no other. The order eventually went through yesterday evening. You do seem to have some sort of problem with the site at the weekend tho - I wonder how many new customers that puts off? For bullion, at least, you are by far the cheapest and most reliable supplier but any new customer ordering during a weekend blip wouldn't have the chance to find that out would they?
    Di x

  4. #4
    Join Date
    Jul 2009
    Location
    Birmingham
    Posts
    106

    Default

    Glad you managed to place your order, we're hoping to launch a new checkout soon - which should improve speed & reliability.

  5. #5
    Join Date
    Jul 2009
    Location
    cotswolds
    Posts
    3,383

    Default

    Is this the version that will take paypal?

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