Check your order prices!

[sonia]

I ordered some sheet in the recent offer (quite a bit more than I would have normally) and it came today. However on checking the invoice I noticed that the price per gram was at the pre-discount prices.

An email has been sent to cookies but I would suggest you all check your invoices!

Sonia
x

[Tabby66]

OMG! I've just gone through my invoice because I was surprised at how much I was charged too. I've also checked the silver prices and looks pretty stable to me from time of order to time of despatch! What's going on Cookies??

[apike]

Hi guys, thanks for bringing this to my attention. We'll investigate this for you and let you know if there was a problem on the final day of the promotion

Adam

[Tabby66]

Just so folk know, i've had a substantial refund from cookies today to correct my bill and from a further general email it would seem that problems with pricing were on orders made on the final day of the sale. I assume this email has gone to everyone affected?

Thank you cookies for sorting out and your quick response.

Tabby