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Thread: How to figure out delivery charges for your own website

  1. #1
    Join Date
    Aug 2009
    Posts
    34

    Default How to figure out delivery charges for your own website

    Hi there
    I couldn't find the right category to put this question under - I couldn't find a business related theme on here, which is strange as I remember that there was one.
    Anyway I am working on my website and would like to know from those of you who sell via their website how they figured out a fair postage and packaging rate. I have been on the RM website for their rates - but obviously it goes by weight and size and I don't want to over complicate the delivery rate system and am not sure what to charge.
    So how did you solve this issue?

  2. #2
    Join Date
    Jul 2009
    Location
    Barnstaple, Devon, United Kingdom
    Posts
    2,536

    Default

    I costed all the packaging stuff plus postage into the cost of the item and then made p&p free.
    Di x

  3. #3
    Join Date
    Jan 2010
    Location
    Southampton, UK
    Posts
    128

    Default

    I send everything special delivery (or the oversea equivalent) as that's the only method that insures jewellery. Most of the p&p costs are in the items, and I charge 2 for orders under 50, and it's free for orders 50 or more.
    Jo
    Daisychain Jewellery - Handcrafted sterling silver jewellery and jewellery tuition
    www.daisychainjewellery.co.uk
    www.daisychaindesignsjewellery.blogspot.com

  4. #4
    Join Date
    Jul 2009
    Location
    Cornwall
    Posts
    3,168

    Default

    Mine is free postage too.

  5. #5
    Join Date
    Aug 2009
    Posts
    34

    Default

    Thanks for replying. I had a look at special delivery charges and they are quite dear - up to 500 g - 5.50.
    Will look at your websites

  6. #6
    Join Date
    Apr 2010
    Posts
    9

    Default

    Studies have suggested that customers are more likely to buy if p&p is free. The best thing to do i reckon (because of high postage charges) is to just add that charge into the price of the items, subsidising it perhaps for higher value items.

  7. #7
    Join Date
    Jul 2010
    Posts
    6

    Default

    It is difficult but I charge a flat rate which is overpriced for some items and underpriced for others so eventually it will just average out. I also do free delivery if they spend a certain amount as it seems to encourage people to buy just one more piece!

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