I've had this problem for a couple of months. The tumbler doesn't work when laid flat, only when propped up on one side - see piccies.
The motor's working fine and both the spindles/shafts move freely. It's always tricky getting the lid off so I think the barrel might be slightly misshapen......although I can't see anything.
I'll get a replacement barrel in the new year but I wondered if anyone else had experienced this and if it is a common problem?
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