Cookson Error when trying to pay AAARRRGGGHH

**amazingbabe** · 07-10-2009, 02:53 PM

Can someone please please help me, i have been trying to complete a basket, pay for it and it keeps coming up with an error omg i am going to go mental

**agent_44** · 07-10-2009, 02:56 PM

The site can be a bit fragile sometimes, try closing your browser down and reopening, then try to check out again. Has worked for me in the past.

**Di Sandland** · 07-10-2009, 03:08 PM

Same as that - exactly the same thing happened to me last night. I logged out of the Cooksons site, logged back in again. Basket still there and it went through first time.

**bustagasket** · 07-10-2009, 03:14 PM

yeah i often get an error on the pages on the shop site unfortunately

**mizgeorge** · 07-10-2009, 03:19 PM

I sometimes have to switch browser to get the payment to go through.

It always seems to work fine in Firefox, but can be a bit fragile in Chrome for me.

**Di Sandland** · 07-10-2009, 03:21 PM

I uninstalled Chrome for that very reason George! Erm, maybe we should tell Cooksons

**bustagasket** · 07-10-2009, 03:45 PM

i uninstalled firefox too as i had troubles with my work computer and my computer engineer said that firefox habours viruses

**kymbi** · 07-10-2009, 03:50 PM

Originally Posted by bustagasket

firefox habours viruses

Does it? Oo-er, I thought it was IE that was the dodgy one, which is why I went across to Firefox...that, and it's reliability.

**Di Sandland** · 07-10-2009, 03:53 PM

I thought it was IE too, Kym. I hate IE with a vengeance - mostly because it seemed to invite all sorts of spammy stuff into my pc.

Firefox I love. It was Google Chrome that I uninstalled.

**Trudy** · 07-10-2009, 04:06 PM

I always have problems with the site too, I thought it was just me because I have a mac...very frustrating, especially when Im trying to pay for a basket on the last day of a freepost offer at 11.55pm because I have left it so late in the day to finish my order