Hi guys, new to the forum but not new to Cooksons.

I was wanting to know if anyone had received poor treatment from Goldsmiths assay office? I decided to go with them despite a friend warning me off as theyd had some bashed work back. I took the plunge, however I too am having serious issues with them, the work I've been sent back their non existant customer service.

Can anyone advise?

Think I'll be going with Edinburgh next, they seemed much more helpful on the phone. And much love to everyone during this incredibly anxious time. x