Quote Originally Posted by Wallace View Post
sorry to disagree with you Dennis.

I have had a long and protracted discussion with the Post office after a special delivery went missing.
I think the key part of your reply is the "long and protracted discussion" bit. Royal Mail may play ball eventually, but it could take a hell of a lot of work, and even a court case, before they'll pay you what you deserve. Their standard way of dealing with these sorts of claims is not to entertain them unless they absolutely have to.