I've been thinking Su (bustagasket)... What sort of garage do you (does he) own? Does it come with a snazzy sales area? Is there anywhere where customers are directed to wait while their car is 'seen to' or finished off? (I make it sound like a breakers' yard there - but I'm sure you know what I mean!) Does he send out promotional literature to past/present customers by post?
...couldn't you involve him and the garage in your 'marketing'? Set up a sparkling display cabinet in the showroom/waiting area ...where women can drool over it and men can decide what to buy their woman as a surprise gift while they are waiting? Or a business card or leaflet for your jewllery popped into every envelope that leaves the place...(all my family are doing that for me now!!) ...or stapled to the final bill!!
If he wants your business to prosper - get him to help...just like you have helped him for 7 years!!
Barbara
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