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Thread: The perils of customers' own measurements

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  1. #1
    Join Date
    Jul 2009
    Location
    Cornwall
    Posts
    3,172

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    I've had so many rings ordered in the wrong size this Christmas. It's driving me mad. I do charge for resizing personalised rings though, so I don't actually lose money on them. Those online ring sizers where you put the ring over the circle are fairly accurate, I think, but people still get the size wrong by several sizes - S to M (6 sizes) was the worst!

    For wedding and engagement rings, I normally make a ring the right width in silver and use that to size the gold ring. They then get the silver ring as a bonus. I always say it's important that they wear the silver ring for a few days to make sure it's comfortable. If it's wrong then, it's their fault.

  2. #2
    Join Date
    Aug 2012
    Location
    Oxon
    Posts
    394

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    Ah thanks - capital L works.
    Good job the error was way out or it may go unnoticed.

  3. #3
    Join Date
    Mar 2012
    Posts
    21

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    Quote Originally Posted by caroleallen View Post
    I've had so many rings ordered in the wrong size this Christmas. It's driving me mad. I do charge for resizing personalised rings though, so I don't actually lose money on them. Those online ring sizers where you put the ring over the circle are fairly accurate, I think, but people still get the size wrong by several sizes - S to M (6 sizes) was the worst!

    For wedding and engagement rings, I normally make a ring the right width in silver and use that to size the gold ring. They then get the silver ring as a bonus. I always say it's important that they wear the silver ring for a few days to make sure it's comfortable. If it's wrong then, it's their fault.
    Omg 6 sizes WoW Caroleallen ,
    Hmmmm ok will have to remind myself to charge for resizing then . x

  4. #4
    Join Date
    Jun 2013
    Posts
    668

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    Quote Originally Posted by caroleallen View Post
    I've had so many rings ordered in the wrong size this Christmas. It's driving me mad. I do charge for resizing personalised rings though, so I don't actually lose money on them. Those online ring sizers where you put the ring over the circle are fairly accurate, I think, but people still get the size wrong by several sizes - S to M (6 sizes) was the worst!

    For wedding and engagement rings, I normally make a ring the right width in silver and use that to size the gold ring. They then get the silver ring as a bonus. I always say it's important that they wear the silver ring for a few days to make sure it's comfortable. If it's wrong then, it's their fault.
    maybe it was an S & M ring!!

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