Originally Posted by
CJ57
Thanks I was a bit gutted as she shared it to the committee before even giving me right of reply. It would appear that my OH and my other helper were not sufficient for her and her friend on whose behalf she just had to write. I should have interacted, etc etc and if I was thinking about doing something like this again I need to think about my customer service skills.. I'd actually like to give her friend her money back as I don't really want her business but she got shirty because I asked for her details so there was a catalogue of wrongs on my part.
Sorry Laure just hijacked your post
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