I have a bit of a dilemma and wondered if anyone could help shed some light on it. I have a handmade Pandora style charm which consists of a sterling silver heart which is attached directly onto a split ring which is then attached directly to the closed loop on a charm carrier. The charm falls off and I end up with a charm and a charm carrier but no split ring, it's completely detached from the charm and carrier. Aside from the split ring breaking is there any other possible way this could have happened? I'm struggling to understand how a charm and a carrier can "thread" themselves back through a split ring. Any suggestions, reasons would be most welcome.

Thanks