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    Replacing Seco flexidrive cable

    Being of a thrifty turn of mind I'm looking to replace the cable on my Seco flexidrive as the one I bought from Cooksons ages ago is snagging and jumping. I've found one online but at this time of...
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    Totally agree. Cooksons?? And more thanks...

    Totally agree. Cooksons??

    And more thanks Theresa.
  3. Thread: Phoning

    by Somersetmaker
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    Phoning

    I tried to post this on your 'Contact us' message page but it wouldn't send . . .

    I hope never to ring you again. The music was bad enough but to overlay it with the unctious voice aiming to fill...
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    Excellent! Many thanks Dave and Peter. :)

    Excellent! Many thanks Dave and Peter. :)
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    So has the Cooksons site been updated do you know...

    So has the Cooksons site been updated do you know Peter?

    I understand you need to change passwords after a site has been made secure.
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    As far as my non-techy brain understands it's a...

    As far as my non-techy brain understands it's a matter of whether sites using online trading software are using the particular (I believe common) software affected and whether the site has been...
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    Heartbleed

    I was wondering how you are with this Heartbleed nasty that's around. Is your website updated to protect transactions or should we change passwords?
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    Thanks Rob. I know it seems daft to be picky but...

    Thanks Rob. I know it seems daft to be picky but I live in aprons so it gets to be important! And the photo isn't the greatest help I agree!
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    Apron Pockets

    Very quick question.

    I see in your little catalogue I've just received, with the illustration of the apron 999 244, that the picture shows one pocket but you say it has two.

    Where have you...
  10. Thread: Chains

    by Somersetmaker
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    Thanks Jenny. I'm glad you're open to feedback -...

    Thanks Jenny. I'm glad you're open to feedback - I'm sure the experience of dealing with customers brings out very different aspects to those concerning your Product Manager! Maybe tell him to ask...
  11. Thread: Chains

    by Somersetmaker
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    Any comments Cooksons?

    Any comments Cooksons?
  12. Thread: Chains

    by Somersetmaker
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    Chains

    I use snake chains so this is only about them.

    Over a number of years I've been using your 1.0 and 1.6mm diam silver snakes which have generally been very popular with my customers. However the...
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    Further to this does Cooksons have a 'reduce use...

    Further to this does Cooksons have a 'reduce use of plastic and other non-recyclable packaging' policy or could you possibly lead the way in this please?
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    Thanks for taking this on board Rob. I don't...

    Thanks for taking this on board Rob.

    I don't get the marketing strategy reason for spending money on printing bags. Surely by definition you only get a printed bag if you bought things from...
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    Many thanks Rob! I'm glad I didn't chuck it out...

    Many thanks Rob! I'm glad I didn't chuck it out now!

    . . and you can get back to the Pimms now ;)
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    I find it really baffling that Cookson's customer...

    I find it really baffling that Cookson's customer service won't reply to this thread. Not even an anodyne comment . . . for four weeks!!
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    No reply then Customer Service??? I just need...

    No reply then Customer Service???

    I just need to know how to dispose of this unknown material responsibly.
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    I entirely agree about the bags. We all have the...

    I entirely agree about the bags. We all have the Cooksons details on the labels so it's a waste of money to make things less useable.

    Lose / lose?
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    Still wondering. As Cooksons is promoting...

    Still wondering. As Cooksons is promoting 'eco-metals' a logical approach seems to me to have eco-packaging too.
    Maybe I'm just naive but at least I'm hopeful!
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    Packaging material query.

    Hi there. I received a couple of bottles of 'hazardous' stuff from you recently. They came packaged very well but I now have a box of some stuff that looking like Vermiculite that I don't know what...
  21. I suppose it'd affect hobbyists quite a bit. Are...

    I suppose it'd affect hobbyists quite a bit. Are there any here?
  22. Reduction of the 7.78 limit for silver hallmarking?

    The Assay Office has just posted this on their facebook page.



    What say you?
  23. 3D printing for bespoke jewellery - the future?

    I've just heard a segment on Radio 4's PM programme about Cooksons' sintering machine, during which it was suggested that this was the future of bespoke jewellery.

    It's about 45 minutes in to the...
  24. Thread: Newbie

    by Somersetmaker
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    Hi Tina and welcome. :) I use Artists Newsletter...

    Hi Tina and welcome. :)
    I use Artists Newsletter for Public and Product liability http://www.a-n.co.uk/ - th insurance is included in their sub.
  25. I'm really against hobbyist / amateur makers...

    I'm really against hobbyist / amateur makers selling their work at below current prices, probably even more so if its precious metal.

    If the public are pressed on cost considerations they may...
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