does anyone think Cookies will ever get back to this thread?
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does anyone think Cookies will ever get back to this thread?
oh dear....
not good......:(
I noticed there is a cookies representative online at the moment so thought I'd give this a bit of a bump in case they had forgotten :)
Clearly not. Epic fail
Well I still haven't recieved my part order from Aug 25th and one phone call 2 emails on with a referral to the products manager on 16th Oct obviously hasn't made an impact as I haven't heard from him/her either. As usual I spent more on that order than needed as you do and it means everything at Garvald is being held up waiting on the remainder to arrive!!
Not a lot of point I sending a borax cone without the dish
Did you pay? In which case they have breached their contract and you can sue. A letter before action might finally manage to get their attention.
And, as I am learning (although not related to this), an LBA seems to be pretty much requirement of the pre-action process (or was it protocol?).
I'm not sure, it's just a few pounds, I suggested as it was going to a managed workshop they might like to donate 2 and a further cone as a gesture of goodwill but they just ignored that. If I didn't have to pay the postage I'd just go elsewhere. Bored with it now:(
Maybe just have to make the effort to shop elsewhere in the future but have been their customer for 11 years and I find it easier just to shop online at any time that suits