Scoring on wire?

[medusa]

I bought some 5 x 1.7 silver wire and it has a deep scoring down one side of it. I've never had this before and it's proving a pain to file and polish out. Have I just been lucky in the past to get unblemished wire or did I get a rubbish batch?

[Tabby66]

sounds like a rubbish batch Liz!! I wouldn't expect any scoring on purchased wire!!

[CJ57]

I'd say a rubbish batch Liz, I've seen it on drawn wire if you're pulling it down from a large size and sometimes there is a line down the edge of cookies oval wire now that I think of it

[susieq]

I bought some 6 x 1.2 reflections wire quite a while back and only opened it up recently. It too has quite a deep score line along the length of it, about 2mm in from the edge. If I hadn't cut two lengths off to make bangles I would have returned it. I can sympathise as it does take ages to file out, far longer than the depth of the score would suggest.

Susie

[medusa]

ugh, I've also cut off a length as well so can't return it. didn't notice it until after cutting and then I hoped it was just superficial. Wish I hadn't bought so much of it now :( Will be sure to check in future.

[pearlescence]

Of course you can return it. It's faulty. Even if you didn't have consumer law on your side any reputable company would replace or refund 'quicksmart' to protect their reputation

[Tabby66]

I would have thought you could still return it too, as Pearlesence says, it is faulty.......also, I don't think that it's unreasonable that you tried to work with it and having done so and found it to be more of a problem than you expected, you wish to have it replaced.....adds to your case I would have thought!!

[surfergirl]

Another one who you've got a duff batch, Liz. If there's no chance of returning it (though you should be able to) - anyway of incorporating the scoring into a 'purposeful' design?

[medusa]

hmmm would cookies accept a return if I've used a ¼ of it? Maybe a partial return? Maybe someone from CS can chime in?

[medusa]

Another one who you've got a duff batch, Liz. If there's no chance of returning it (though you should be able to) - anyway of incorporating the scoring into a 'purposeful' design?

it's on the inside in that the wire naturally curls into a circle. Although if the scoring were on the outside it would be easier to file and polish out or like you say I could incorporate a design into it. Thing is everybody wants super high polish and flat surfaces (which I think are boring, but hey ho…)

[susieq]

it's on the inside in that the wire naturally curls into a circle. Although if the scoring were on the outside it would be easier to file and polish out or like you say I could incorporate a design into it.

I only noticed the line once I started to texture the outside of the metal with a hammer and got a strange straight line coming through the hammer marks. Ended up hammering binding wire over it to mask the straight line. Quite a nice effect though once blackened, but like Liz says, getting rid of the line on the inside took ages.

[Rob Taylor]

Hi

Sorry you've had this problem, of course we'll deal with it. Please email/PM your account details and we'll get right on it.

rgds Rob

[medusa]

cheers Rob, have PMed you :)