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View Full Version : NEW Cooksongold 2014/15 Catalogue



Ann Marie Robinson
04-03-2014, 07:30 AM
We've just launched the 2014/2015 edition of our catalogue - and we're proud to announce it's the biggest to date!

Our new catalogue features over 12,000 jewellery making supplies across more than 600 product-packed pages.

Plus we have added over 2,000 brand-new lines including new jewellery making tools including Swanstrom cutters, finished chain, and a special jewellery photography range from Nimbus.

Our catalogue is 10 or free with orders over 75 (exc. VAT).

Check out the new Cooksongold catalogue now: http://www.cooksongold.com/Catalogues-Flyers/Cooksongold-Catalogue-201415-The-Catalogue-Is-10-Or-Is-Free-With---Orders-Over-75-prcode-4CA-CC45

Patstone
04-03-2014, 01:38 PM
What you also omitted was that you charge 4 postage too, even though I have just put in an order for nearly 200.

lorraineflee
04-03-2014, 02:13 PM
Rio Grande send their catalogues out (even overseas) for free!

caroleallen
04-03-2014, 02:27 PM
I got mine for free.

mizgeorge
04-03-2014, 03:30 PM
I got mine for free.

Yes, so did I.

pearlescence
04-03-2014, 08:18 PM
Charging for a catalogue is a bit like charging admission to go into a shop.
And if you give free catalogues to some while charging others who are spending a decent sum with you that's not a good plan, surely

Rob Taylor
05-03-2014, 09:47 AM
Hi
sorry if we messed up charging you for a catalogue, Please email me with your order number or account number (rob.taylor@cooksongold.com) and we'll put it right
rgds
Rob


What you also omitted was that you charge 4 postage too, even though I have just put in an order for nearly 200.

Aurarius
05-03-2014, 12:30 PM
I've had three emails in the last three days inviting me to buy a catalogue. I've not yet had a response however to an email enquiry I sent concerning a product I bought from them last week that was described as being supplied with four accessories but only came with three.

Rob Taylor
06-03-2014, 07:42 AM
Sorry for the delay, I'm struggling to find your email, what's your email address or please resend to me at rob.taylor@cooksongold.com

rgds
Rob
I've had three emails in the last three days inviting me to buy a catalogue. I've not yet had a response however to an email enquiry I sent concerning a product I bought from them last week that was described as being supplied with four accessories but only came with three.

Aurarius
06-03-2014, 11:58 AM
Thanks for looking into this, Rob.
I've had a reply today from Lee. Before I bought the item in question I noticed the illustration of it showed only two accessories (the description didn't mention numbers), when I was under the impression from illustrations I'd seen elsewhere that it came with four. I inquired before buying and Lee replied to say it did come with four. I bought it and when it arrived it came with only three, hence my confusion. Lee has now acknowledged that the information he originally gave me was incorrect and three is the correct number.