View Full Version : Royal Mail 'Delivery to a neighbour' Scheme

28-09-2012, 01:11 PM
Important Customer Service Announcement.

From Monday 1st October Royal Mail will be rolling out their 'Delivery to a neighbour' scheme across the UK.

This means, if you are out and about, you may find that your item has been left with a neighbour instead of being returned back to your Royal Mail Delivery Office, saving you the trouble of collecting your items or a re-delivery.

We understand that due to the nature of our business some of our customers would prefer not to have their items delivered to a neighbour. So, if you would prefer not to be part of the ‘Delivery to a neighbour’ scheme you can ‘Opt out’ by displaying a sticker at your address. If you would like to request an 'Opt out' sticker from Royal Mail click here. (http://public.datasquirt.co.uk/cscommsroyalmail/forms/Delivery%20to%20Neighbour%20Opt-out)

For more information and FAQ’s on the ‘Delivery to a neighbour’ scheme visit the Royal Mail Website here. (http://www.royalmail.com/delivery-to-neighbour)

Please note that these changes apply for First Class and recorded delivery only, all other delivery and courier methods remain unaffected.

Kind Regards
Georgia Benham
E-Commerce Assistant

28-09-2012, 02:42 PM
I think all my deliveries from Cooksons are by Special Delivery or Yodel, so it doesn't apply to me.

It is a bit of a worry though for me, as I send all my parcels under a certain value by recorded delivery and with Christmas approaching when I could be sending out about 10 parcels a day, I predict mayhem.