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Di Sandland
11-07-2010, 03:22 PM
Yet another weekend when I have been unable to place an order. Basket filled but can't see it or check out :(

ahunter
12-07-2010, 08:00 AM
Dear Dianne

Thanks for your post, and our appolgies that you experienced problems over the weekend.
Noticed you managed to place one order over the weekend - did you manage to order everything your require ?

Regards

Adam Hunter
E-Commerce Manager

Di Sandland
12-07-2010, 10:39 AM
yes thanks Adam. I reduced what I wanted for budgetary reasons no other. The order eventually went through yesterday evening. You do seem to have some sort of problem with the site at the weekend tho - I wonder how many new customers that puts off? For bullion, at least, you are by far the cheapest and most reliable supplier but any new customer ordering during a weekend blip wouldn't have the chance to find that out would they?

ahunter
12-07-2010, 01:22 PM
Glad you managed to place your order, we're hoping to launch a new checkout soon - which should improve speed & reliability.

mizgeorge
12-07-2010, 02:03 PM
Is this the version that will take paypal?