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Tabby66
31-03-2010, 09:49 PM
I have just been ordering on-line for collection tomorrow and when i've gone to my basket to check only a few things are there, but some aren't. I've tried again and somethings (tube) it won't let me add and others are just not there!!!!

Is anyone else having this problem :-(

:confused::confused::confused:

wheely
02-04-2010, 10:33 PM
I keep getting this too. Damned annoying

ahunter
03-04-2010, 08:22 AM
Thank for your post, and our apologies that your experiencing difficulties with cooksongold.com.
We're not aware of any problems, and everything appears to be working, as we are aware that we are very busy due to the freepost offer.

I'll check our system and will be touch shortly via PM

Regards

Adam Hunter
E-Commerce Manager

Polly
03-04-2010, 09:26 AM
Hi Tabby, this happens all the time (especially on Freepost weekends). The Cookson website seems really unstable and IS very frustrating! You are always left hoping that once you have placed your order (eventually!) that it works! Good luck!

Di Sandland
03-04-2010, 10:02 AM
Do you know what? I have never once had a problem with the Cookies site for purchasing - it takes my money far too readily!

ahunter
03-04-2010, 01:54 PM
Polly

Sorry you keep having problems with the site, I'll try and contact you on Tuesday and see if we can work out whats going wrong.

Regards

Adam Hunter
E-Commerce Manager